Fred

What Fred is

Fred is a web-based research platform that brings study planning, participant evidence, AI-assisted synthesis, research memory, and reporting into a single workflow. Its listed methods include surveys, card sorting, tree testing, preference testing, first-click testing, five-second testing, and usability testing. For remote, unmoderated usability studies, Fred estimates participant gaze using a compatible laptop or desktop webcam. Researchers can review timestamped gaze points alongside a session recording, task, and participant response, with gaze focus and recent gaze trail visualizations. Before capture, participants receive a separate eye-tracking consent option and webcam calibration guidance. Fred characterizes this webcam output as directional evidence, not a substitute for measurements from a dedicated laboratory eye tracker. Eye tracking is part of Team and Enterprise, but not Startup or Researcher. Plan workspace limits also vary: Startup lists five seats and one project, while Team lists 25 seats and 15 projects. Fred says its core infrastructure and customer data are hosted in Europe, with AWS and Supabase/Postgres configured in Frankfurt, Germany. It identifies Cloudflare as an external security layer and says its architecture was reviewed through the AWS Well-Architected Framework. Fred does not publicly claim certifications it does not hold.