FranchiseSoft

What FranchiseSoft is

FranchiseSoft is a web-based platform for managing franchise sales, marketing, and operations for franchisors and franchisees. Its Franchise Sales CRM tracks candidates from first inquiry through signing, with customizable pipelines, lead qualification, and automated workflows. Marketing tools support email and SMS campaigns, dynamic contact groups, drip campaigns, and performance metrics. A permission-based Digital Library gives franchisees access to marketing materials. Operational modules cover franchisee management, onboarding, training, audits and compliance, ticketing and support, finance and royalty management, and franchisee CRM. The Broker CRM can track one candidate across multiple franchisors and includes a confidential candidate questionnaire. It can connect with ChatGPT or Claude through MCP to update candidate records, move deal stages, create opportunities, and log notes. Gmail integration is described for recording email, phone-call, and text-message history on candidate profiles, while the finance module can integrate with QuickBooks. The platform serves traditional, master, and area-rep models, from emerging brands to enterprises with hundreds of franchisees. Pricing is on request, and the broker CRM offer includes a 90-day free trial; its listed plan costs $49/month after that period.