HolaTeams
HolaTeams is a franchise management platform built on Microsoft 365 for franchisors and franchise teams.
What HolaTeams is
HolaTeams is a franchise management platform built on Microsoft 365 for franchisors and franchise teams. It brings together franchise sales, onboarding, training, support, finance, royalties, audits, marketing, communication, and reporting. Sales and onboarding tools include prospect pipelines, document workflows, tasks, approvals, and launch milestones. Training covers courses, multimedia lessons, quizzes, and progress tracking; support requests can be tracked, assigned, and monitored by status. The platform also supports royalty calculations and payment tracking, financial reporting, location audits, compliance checks, and performance scorecards. HolaTeams says its AI can summarize activity, assist with support responses and reporting, surface information, and help with workflows and knowledge search. The maker says customer data remains in the customer’s Microsoft tenant, with role-based access, encrypted workflows, and audit trails. The Complete Platform costs $750 a month for up to 10 active locations. Microsoft licenses, Azure AI usage, and third-party services may be additional costs. The platform is web-based, and mobile app coverage is listed as none.
Good
- Connects sales, onboarding, training, and support.
- Tracks royalties and payments.
- Includes location audits and compliance checks.
- Unlimited franchise and corporate users on Complete Platform.
- Customer data stays in the customer’s Microsoft tenant.
Watch out
- Microsoft and third-party service costs may be extra.
- Mobile app coverage is listed as none.
- Standard onboarding has a 5000.00 USD one-time fee.
Who it suits
HolaTeams is aimed at franchisors and franchise teams across sales, operations, support, finance, and franchisee roles. It suits organizations looking to coordinate franchise workflows and reporting in one Microsoft 365-based platform.
Verdict
HolaTeams covers a broad set of franchise operations, from sales through finance and audits. Buyers should account for the subscription’s location basis and possible licensing, usage, and onboarding costs.
Plans and prices
From HolaTeams's own pricing page, checked 21 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Qualifying-brand onboarding waiver | Free | Implementation, configuration and go-live support · Waived through December 31, 2026 for a limited number of qualifying franchise brands |
| Franchise Sales & CRM Complete | Priced on request | CRM · prospect portal · documents · integrations · automation · reporting · Per corporate user when purchased separately; billing period not stated |
| Franchise Sales & CRM Complete (purchased by itself) | Priced on request | Priced per corporate user when purchased separately · Microsoft licensing, third-party services, integrations and usage charges may be extra · The page states “$40 per corporate user” but does not specify a billing period. |
| HolaTeams listing price | $75 a month | Pricing shown as starting price; no user reviews listed · Per user per month according to Software Advice listing |
| Complete Platform | $750 a month | Unlimited franchise and corporate users · 10 active locations included · Flat monthly price for up to 10 active locations |
| Complete Platform (up to 10 active locations) | $750 a month | Minimum 10 active locations · unlimited franchise and corporate users · additional location pricing varies by tier · Monthly; annual billing saves 10%. |
| Standard onboarding | $5,000, paid once | Complex migrations, custom integrations and nonstandard configurations quoted separately · One-time implementation, configuration and go-live support fee |
The facts
Each one read from HolaTeams's own pages, with the date it was checked.
What it does
- AI
- HolaTeams says its AI summarizes activity, assists support responses and reporting, surfaces information and helps with workflows and knowledge search.checked 3 Oct 2026
- API and extensibility
- Custom API integrations and workflows are supported when APIs, permissions, licensing, security and architecture permit; API access is not automatically included in every subscription.checked 21 Oct 2026
- Assessments
- Assessment tools schedule audits, support weighted scoring and pass/fail thresholds, and create corrective-action tasks.checked 21 Oct 2026
- Compliance limitation
- HolaTeams states that it does not hold SOC 2 or ISO 27001 certification and does not certify a customer’s regulatory or franchise-law compliance.checked 21 Oct 2026
- Coverage
- It connects franchise sales, onboarding, training, support, finance, royalties, audits, marketing, communication and reporting.checked 3 Oct 2026
- Data location
- Operational franchise data is stored in the customer’s own Microsoft 365 tenant, with SharePoint Online holding the data and Power Automate running workflows.checked 21 Oct 2026
- Feature limitations
- The FAQ says HR and staff management, inventory management, universal automatic POS capture and default ACH or card collection are not included modules or defaults.checked 21 Oct 2026
- Finance and audits
- The platform supports royalty calculations and payment tracking, financial reporting, location audits, compliance checks and performance scorecards.checked 3 Oct 2026
- Finance integrations
- Finance modules list Stripe and Worldpay payment options plus QuickBooks reconciliation workflows; scope and fees are confirmed separately.checked 21 Oct 2026
- Founder
- HolaTeams identifies Ziad Dalal as founder and CEO and says he spent forty years in franchise operations.checked 21 Oct 2026
- Implementation duration
- Typical guided deployment is described as six to eight weeks, with historical-data migration handled as a separate project.checked 21 Oct 2026
- Integrations
- Listed integrations include DocuSign, Adobe Acrobat Sign, Twilio, WhatsApp, RingCentral, Constant Contact, Stripe, QuickBooks, Shopify, Power BI and Microsoft services.checked 21 Oct 2026
- Legal name
- The website footer identifies the company as HolaTeams LLC and says HolaTeams is its trademark.checked 21 Oct 2026
- Limit: pricing ambiguity
- The Franchising Centre describes a $75-per-user monthly price, while HolaTeams’ current pricing page presents location-based pricing and a $40-per-corporate-user CRM price without stating that billing period.checked 21 Oct 2026
- Location opening
- Location-opening workflows provide checklists, owners, milestones, dependencies, reminders and real-estate or construction tracking.checked 21 Oct 2026
- Marketing assets
- Marketing tools store searchable approved collateral, support local personalization and can connect optionally to Shopify.checked 21 Oct 2026
- Microsoft foundation
- HolaTeams runs inside a customer Microsoft 365 environment using services such as SharePoint, Teams, Power Automate, Dynamics 365 and Power BI.checked 21 Oct 2026
- Microsoft licensing
- Microsoft licenses, Azure AI usage and third-party services are separate costs and are not included in the HolaTeams subscription unless specified in the proposal.checked 3 Oct 2026
- Mobile limitation
- There is no native mobile application; the product is responsive in a browser and is not listed in an app store.checked 21 Oct 2026
- News: analytics launch
- On February 26, 2026, HolaTeams announced an AI analytics dashboard with predictive location scoring, anomaly detection, natural-language queries and customizable alerts, offered to customers at no additional cost.checked 21 Oct 2026
The company
- Company headquarters
- LinkedIn lists Miami, United States as HolaTeams’ headquarters and primary location.checked 21 Oct 2026
- Company maturity
- HolaTeams says its first customers are signed and deploying and describes itself as an early-stage vendor.checked 21 Oct 2026
- Company size
- LinkedIn lists HolaTeams as a privately held software-development company with 11–50 employees.checked 21 Oct 2026
- Founded
- LinkedIn lists HolaTeams as founded in 2025.checked 21 Oct 2026
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