FranchiseMS
FranchiseMS brings franchisor head-office and franchisee-unit operations into one system, with royalty calculations based on recorded activity such as jobs, …
What FranchiseMS is
FranchiseMS brings franchisor head-office and franchisee-unit operations into one system, with royalty calculations based on recorded activity such as jobs, sales, takings and card payments. Royalty statements show how the amounts were calculated; if a unit records multiple views of the same revenue, the royalty run uses the highest. The core platform includes an operations manual, royalty management, communications, support, analytics and benchmarking, and legal and agreement management. Optional modules cover areas such as franchise development CRM, onboarding, audits, training, local marketing, AI services and field operations. The field operations module includes dispatch, scheduling, GPS, photo and signature proof, offline capture and a calendar feed. Franchisees can connect Stripe for card payments and accounting software such as Xero for revenue data. Stripe payments go to the franchisee's bank account, with a 0.29% platform fee deducted at payment. The core platform costs £15 per location per month, plus a £25 monthly head-office fee; a one-time £500 onboarding charge appears in the example estimate. VAT is excluded and add-on modules cost extra.
Good
- Royalty statements show their calculations
- Core platform includes support and a help desk
- Stripe payments go to the franchisee's bank account
- Field operations supports offline capture
- Unit data access is limited to each franchisee
Watch out
- No mobile app coverage is listed
- The £25 monthly head-office fee is additional
- Example estimate includes £500 one-time onboarding
- Add-on modules cost extra
Who it suits
It is aimed at franchisors and franchisees, including networks in food and beverage, home and field services, hair and beauty, and vending. Care and fitness are described as being on the roadmap.
Verdict
FranchiseMS combines royalty management with operational, legal and communication tools for franchise networks. The listed core price is £15 per location per month, with an additional head-office fee, onboarding charge in the example, and extra charges for modules.
Plans and prices
From FranchiseMS's own pricing page, checked 21 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Onboarding workflow | £2 a month | steps from signing to opening, including training, manual and audits · per location monthly |
| Territories | £2 a month | postcode records · territory checker · out-of-area flags · per location monthly |
| Local marketing library | £3 a month | personalised on-brand templates · marketing-fund visibility · per location monthly |
| Field operations & dispatch | £3 a month | jobs · dispatch · scheduling · GPS/photo/signature proof · offline capture · calendar feed · per location monthly |
| Audits builder | £3 a month | manual-linked audit templates for phone or tablet completion · per location monthly |
| AI services | £4 a month | drafting, sorting and comparison assistance across the system · per location monthly |
| Franchise development CRM | £4 a month | recruitment pipeline from enquiry through application and onboarding · per location monthly |
| Learning management (LMS) | £4 a month | courses · completion records · renewal tracking · per location monthly |
| Core platform | £15 a month | operations manual · royalty manager · communications · support/help desk · analytics and benchmarking · legal and agreement management · unlimited users · per location monthly |
| Head-office fee | £25 a month | one flat fee for the whole network · includes operator tools and support · monthly |
The facts
Each one read from FranchiseMS's own pages, with the date it was checked.
What it does
- Audits
- Audits score units against manual-linked templates and create tasks for failed items.checked 21 Oct 2026
- Core features
- The included core platform covers an operations manual, royalty management, communications, support, analytics and benchmarking, and legal and agreement management.checked 1 Oct 2026
- Customer messaging
- Customer texts are sent from each unit's sender name using prepaid credits; undelivered messages have their credits returned automatically.checked 1 Oct 2026
- Data export
- The terms say network data can be exported on request for a reasonable period after access ends before deletion.checked 21 Oct 2026
- Data hosting
- The privacy summary says platform records are held in Amsterdam and documents, photographs and signatures in Western Europe.checked 21 Oct 2026
- Data subprocessors
- The DPA names Railway, Cloudflare R2, Amazon SES, The SMS Works and Ideal Postcodes as subprocessors, with storage in the UK or EU for the listed services.checked 21 Oct 2026
- Demo
- The maker offers an instant demo login valid for 7 days, or a guided demo; the page describes it as a demo and does not state a free trial.checked 1 Oct 2026
- Demo access
- The maker offers an instant demo login valid for seven days, but labels it a demo rather than a free trial.checked 21 Oct 2026
- Field operations
- The field operations module supports dispatch, scheduling, GPS, photo and signature proof, offline capture, and a calendar feed.checked 1 Oct 2026
- Field work
- Field operations supports dispatch, scheduling, GPS, photographs, signatures, offline completion and a calendar feed.checked 21 Oct 2026
- Franchise CRM
- The development CRM captures franchise enquiries and moves signed candidates into onboarding.checked 21 Oct 2026
- Independent product description
- Capterra describes FranchiseMS as all-in-one software for franchisors with automated royalties based on jobs, sales and takings.checked 21 Oct 2026
- Independent review limitation
- Capterra states that no reviewer feedback is available to describe support response times, helpfulness or common frustrations.checked 21 Oct 2026
- Integrations
- GetApp lists Google Calendar Extension, QuickBooks Online and Xero as integrations.checked 21 Oct 2026
- Intended users and sectors
- The product is aimed at franchisors and their franchisees; food and beverage, home and field services, hair and beauty, and vending are described as live sectors, with care and fitness on the roadmap.checked 1 Oct 2026
- Legal and data handling
- The site publishes terms and a data processing agreement; its terms say network data can be exported on request for a reasonable period after an agreement ends.checked 1 Oct 2026
- Licence and API
- The opened maker pages do not state an open-source licence, public API, SDK, or self-hosted deployment option.checked 21 Oct 2026
- Manual-training-audit link
- The operations manual, training academy and audits share manual sections, and failed audit checks automatically create corrective tasks.checked 21 Oct 2026
The company
- Company size
- LinkedIn lists Lighthouse Transitions as privately held, founded in 2019, headquartered in Leeds and sized at 2–10 employees.checked 21 Oct 2026
- Company status
- Companies House lists Lighthouse Transitions Ltd as an active private limited company whose SIC code is management consultancy activities other than financial management.checked 21 Oct 2026
- Headquarters
- United Kingdomchecked 28 Sep 2026
- Legal company founding
- Companies House records Lighthouse Transitions Ltd as incorporated on 4 July 2019 with a registered office in York, England.checked 21 Oct 2026
- Maker
- FranchiseMS is a product of Lighthouse Transitions Ltd, a UK company, and the maker says Steve Lee built it.checked 21 Oct 2026
Where it runs
- Independent platform listing
- GetApp describes the product as UK-built, multi-tenant software with a shared head-office and franchisee data model.checked 21 Oct 2026
