FlowNavi
FlowNavi is a product onboarding platform for SaaS teams, with no-code tours, checklists, tooltips, in-app announcements, and surveys for activation, adoptio…
What FlowNavi is
FlowNavi is a product onboarding platform for SaaS teams, with no-code tours, checklists, tooltips, in-app announcements, and surveys for activation, adoption, and retention. Tours can span multiple screens and resume at the step where a user stopped. Checklist items can complete automatically after the related product action, and some can be shared as company tasks. Teams can use hotspots, banners, or modals for announcements. Personalized onboarding paths and NPS and custom surveys are included on every plan. FlowNavi supports web apps through a JavaScript snippet, but not native mobile apps. Its Chrome extension editor builds guides directly on a customer’s web app; the SDK can be added through npm or a script tag, and users must be identified for guides to appear. Starter costs $79.00 per month when billed annually, for up to 1,000 monthly active users. A 14-day trial is available, but there is no free plan. A modern desktop Chromium-based browser and an internet connection are required.
Good
- No-code tours, checklists, tooltips, and surveys
- Tours can resume across multiple app screens
- Personalized paths and surveys on every plan
- 14-day trial available
Watch out
- No free plan
- Does not support native mobile apps
- Requires a modern desktop Chromium-based browser
- Starter is $79.00 per month, billed annually
Who it suits
FlowNavi suits SaaS teams that need to guide users through web-app onboarding and ongoing adoption. It is not suitable for teams seeking native mobile app support.
Verdict
FlowNavi offers a range of web onboarding guides, with personalized paths and surveys included across plans. Check that its browser-based setup and lack of native mobile support fit your product before starting the paid plan.
Plans and prices
From FlowNavi's own pricing page, checked 1 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Starter | $79 a month | Up to 1,000 MAU · Unlimited guides · Branching & targeting · Analytics · Custom branding · annually |
| Growth | $143 a month | Up to 20,000 MAU · Everything in Starter · Hands-on onboarding & migration support · Dedicated customer success manager · annually |
| Enterprise | Priced on request | Custom MAU · Everything in Growth · Advanced security features · Priority support · tailored to your needs |
The facts
Each one read from FlowNavi's own pages, with the date it was checked.
What it does
- Announcements
- In-app announcements include hotspots, banners, and modals for different levels of attention.checked 1 Oct 2026
- Checklists
- Checklist steps can complete automatically when users perform the corresponding product action, and some steps can be shared company tasks.checked 1 Oct 2026
- Editor
- The FlowNavi editor is a Chrome extension used to build onboarding guides directly on a customer’s web app.checked 1 Oct 2026
- Enterprise security
- Enterprise adds SSO/SAML, role-based access control, IP allowlisting, and audit logs.checked 1 Oct 2026
- Guide types
- The platform provides no-code tours, checklists, tooltips, in-app announcements, and surveys.checked 1 Oct 2026
- Operating environment
- FlowNavi requires a modern desktop Chromium-based browser such as the latest Chrome and an internet connection.checked 1 Oct 2026
- Personalization
- Personalized onboarding paths are included on every FlowNavi plan.checked 1 Oct 2026
- Privacy
- The Chrome extension does not collect additional personal data beyond the types described in FlowNavi’s privacy policy, and error diagnostics exclude personal information.checked 1 Oct 2026
- Product
- FlowNavi is a product onboarding platform for SaaS teams that creates product tours, tooltips, and checklists.checked 1 Oct 2026
- Product tours
- Product tours can span multiple app screens and resume at the interrupted step.checked 1 Oct 2026
- SDK
- The SDK can be installed through npm or a script tag, and users must be identified for onboarding guides to show.checked 1 Oct 2026
- Surveys
- NPS and custom survey types are included on every FlowNavi plan.checked 1 Oct 2026
- User journey
- FlowNavi provides guides for activation, adoption, and retention.checked 1 Oct 2026
- Web support
- FlowNavi works with web apps through a JavaScript snippet and does not support native mobile apps.checked 1 Oct 2026
The company
- Headquarters
- Yokohama, Japanchecked 28 Sep 2026
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