Fleetbase

Fleetbase is a modular logistics platform for operators and developers coordinating dispatch, fleet activity, commerce, warehousing, and finance. Its strongest case is for teams that want those workflows connected, with cloud and self-hosted deployment options. The trade-off is a layered cost model and an AGPL-3.0 license that requires care for network-deployed modifications.

Overview

Fleetbase brings logistics operations and software development into one system. Its modules share a data layer: for example, a Storefront order can trigger a Fleet-Ops dispatch and a Ledger journal entry. That connection can reduce handoffs between commerce and delivery workflows, though teams seeking only a focused warehouse or transport tool may not need the broader platform.

The Singapore-based maker says it was founded in 2018. Fleetbase supports web, Android, iOS, API, and self-hosted use. It describes its intended users as courier companies, on-demand delivery platforms, e-commerce brands, field service providers, and enterprise supply chains.

Key features

Dispatch and logistics operations

Fleet-Ops combines dispatch, real-time fleet tracking, configurable workflows, and route optimization. Warehouse management, inventory tracking, shipment tracking, and order management extend the platform beyond dispatch, making it a plausible fit for operators managing several stages of movement and fulfillment in one system.

Connected modules and integrations

The module lineup includes Storefront, Pallet, Ledger, Navigator, identity and access management, developer tools, and extensions. Shared data between modules is the platform's clearest operational advantage: a storefront transaction can flow into dispatch and finance without treating each as a separate record. Integrations include Twilio, SendGrid, Slack, SAP, QuickBooks, Oracle, Tableau, Power BI, Stripe, AWS, Google Cloud, and Azure.

Developer access and driver tools

API keys, webhooks, socket events, request logs, and separate sandbox and live environments give developers several routes to connect systems and inspect programmatic activity. Navigator is an open-source driver app with turn-by-turn navigation, proof of delivery, fault reporting, and live order communication. Those tools make Fleetbase more relevant to teams building or tailoring logistics workflows than to buyers looking only for a ready-made dispatch screen.

Security and licensing

Fleetbase states that it encrypts data at rest with AES-256 and in transit with TLS 1.2+, uses role-based access controls, and conducts regular security assessments. The platform is released under AGPL-3.0. Organizations that modify it for network deployment must make those modifications available under that license unless they use a commercial license, a material consideration for proprietary software teams.

Pricing

Fleetbase uses a freemium model, with a 7-day trial and Fleetbase Cloud at $29 a month, billed monthly. The cloud plan includes every module, unlimited orders, and unlimited users, but the base fee is not the whole operating cost: each driver and vehicle costs an additional $5.00 per month, as does each storefront beyond the first. Gateway-paid invoices cost $0.10 each, while API calls and webhook sends cost $0.25 per 100,000 after the first 100,000 per period, which are free.

Community Support is free and includes docs and guides plus Discord/GitHub and email support, with no SLA. It suits teams comfortable relying on community help, but offers no response-time commitment. Business Support is $1,000 a month and adds email support, automatic security patches, priority bug fixes, and a 72-hour SLA. Developer Support is $3,500 a month, with a 24-hour SLA, private Discord, weekly phone calls, configuration assistance, and technical troubleshooting. These support tiers add service commitments rather than a different cloud feature set.

Fractional CTO Support is $5,000 a month, with a dedicated engineer, a dedicated SLA, two-hour weekly CTO calls, and proactive monitoring; the plan also includes release management and strategic and roadmap reviews. Self-Hosted Implementation is $2,500 a month as a one-time implementation fee. It covers deployment on the customer's servers or cloud, CI/CD setup, environment configuration and branding, a go-live handover, and complete data sovereignty. Professional Services has custom pricing for development, integrations, workflow automation, data migration, and white-label branding.

Platforms

Fleetbase supports Android, iOS, web, API access, and self-hosted deployment. The mix suits teams combining a driver-facing mobile app with operational software or custom integrations; self-hosting also gives organizations a deployment route on their own servers or cloud.

Who it's for

Fleetbase is best suited to logistics operators and developers who need dispatch, tracking, commerce, warehouse, and finance workflows to work together. It is a stronger fit for courier, delivery, e-commerce, field-service, and supply-chain operations than for buyers seeking a narrow point solution. Developers should weigh the flexibility of its API and modules against the AGPL-3.0 obligations before building proprietary modifications.

Pros and cons

• Pros: Shared data across modules can carry an order through dispatch and ledger workflows without treating each step as an isolated operation.
• Pros: The cloud plan includes every module, unlimited orders, and unlimited users at a clearly stated monthly base price.
• Pros: API keys, webhooks, socket events, logs, and sandbox and live environments support custom integrations.
• Cons: Driver, vehicle, additional storefront, and metered usage charges can raise the cloud bill beyond its base price.
• Cons: Community support has no SLA; formal support tiers start at $1,000 a month.
• Cons: AGPL-3.0 network-deployment requirements may conflict with proprietary modifications unless a commercial license is used.

Alternatives

• ZhenHub is worth considering for a web-and-API workflow centered on sales orders, tracking, warehouses, users, integrations, and labels, with a free plan and tier limits such as 1,500 sales orders and 200 tracking on Basic.
• Made4net WMS is a better shortlist candidate when warehouse management is the focus and a paid, custom-quoted system with Android, iOS, web, Windows, Linux, or self-hosted deployment is appropriate.
• Open TMS is the clearest alternative for teams prioritizing a free, MIT-licensed TMS: it is free forever, with no per-user fees, transaction costs, or feature gates.
• Infor Public Sector is another paid option for organizations considering a platform with Android, iOS, web, API, Windows, or self-hosted access.
• CargoWise is an alternative to evaluate for paid logistics workflows, including per-package value packs.
• project44 Ocean Visibility is worth considering when ocean visibility and access to 150+ ocean carrier and forwarder connections are the priority.
• Shipwell TMS is another paid TMS option, with pricing handled through a customized quote.
• Manhattan Active Inventory Replenishment is an alternative to consider for inventory replenishment.

For broader comparisons, see Logistics Management Software, Last-Mile Delivery Software, and Delivery Management Software.

Verdict

Choose Fleetbase if your logistics operation needs connected dispatch, tracking, commerce, warehouse, and finance modules, or if your developers need access to extend those workflows. Its broad cloud feature set and deployment flexibility are compelling, but per-unit and metered charges make the headline price only a starting point, and AGPL-3.0 terms deserve review before customization. Look elsewhere if you need a narrow tool, predictable per-driver costs, or licensing without those network-deployment conditions.