Shipwell TMS

Shipwell TMS is a transportation platform for shippers that connects purchasing, shipment execution, and freight accounting. It is best suited to logistics coordinators, planners, and operations managers working across multiple freight modes. Its broad workflow coverage is a strong fit for complex operations, but custom pricing and a sales-led purchase make it less appealing to teams seeking a self-serve option.

Overview

Shipwell brings freight procurement, exception management, invoice settlement, and spend analysis into one platform, with operations spanning sales order through freight audit. That reach can give shipper teams a common environment for managing the freight lifecycle; organizations with a narrow or single-mode remit may not need such a broad system. The company began in 2016 as OtterLogic and is based in Austin, Texas.

Key features

Shipment workflows cover planning, pricing, booking, and tracking across road, rail, ocean, and parcel, using carriers, brokers, and fleets. This multimodal scope is useful for teams coordinating varied freight, while predictive analytics and AI-powered decision support can add a planning perspective beyond day-to-day execution. AI Workers and RFP Automation are also available as standalone modules within the Shipwell environment.

Load tendering, exception management, freight audit, invoice settlement, and spend analysis support work from procurement through payment review. The supplier portal extends that workflow outside the shipper’s own team: suppliers can onboard, create and release purchase orders, view orders, receive notifications, and create shipments. This is particularly relevant to organizations that need suppliers involved in order and shipment coordination.

Shipwell describes its TMS as API-first, with REST, SOAP, and webhook connectivity. ERP integrations can exchange data through APIs in real time or use SFTP flat files for batch processing, giving teams more than one integration pattern to match their systems. The partner directory includes Infor, Microsoft D365, Highway, UPS, Coyote, and SAIA, among others.

Shipwell states that customer data is encrypted with AES 256 and SSL/TLS 1.2 or stronger, and that the platform is SOC 2 compliant. It also sets an uptime target of 99.9999% and says customer data is handled according to customer instructions, without access or use absent explicit permission. These commitments matter to organizations evaluating security and availability, though an uptime target is not a substitute for assessing operational fit.

The native shipper app is offered for iPhone and Android, with web-platform credentials used to sign in. A separate Driver App for Android and iOS lets carriers view and bid on freight, review upcoming shipments, and communicate with shippers and 3PLs in real time. The distinction makes the mobile offering relevant both to shipper teams managing operations and to carriers participating in loads.

Pricing

Shipwell TMS is paid software with custom pricing; prospective customers contact sales for a quote tailored to organizational needs. There is no published plan price to compare before starting that conversation. The standalone AI Workers and RFP Automation modules provide a narrower purchasing scope inside the same environment, but remain part of a sales-led platform rather than a self-serve tier.

Platforms

Shipwell supports web, Android, iOS, and API access. Its native shipper app and carrier-focused Driver App give mobile users different workflows, while API connectivity supports integration with business systems.

Who it's for

Shipwell is aimed at shippers and their logistics coordinators, planners, and operations managers, especially those managing multimodal freight and coordinating suppliers, carriers, and internal systems. Teams that need a single platform spanning procurement, shipment visibility, and freight audit have a clearer reason to consider it than small operations looking for transparent pricing or a limited-purpose tool.

Pros and cons

• Pros: Covers freight procurement through audit, settlement, and spend analysis, giving teams broad lifecycle scope in one environment.
• Pros: Road, rail, ocean, and parcel workflows, plus a supplier portal, support coordination across modes and external partners.
• Pros: REST, SOAP, webhooks, API-based ERP exchange, and SFTP batch transfers offer multiple integration approaches.
• Cons: Custom pricing requires a sales conversation, making upfront budget comparisons harder.
• Cons: The platform’s breadth may be unnecessary for teams with a narrow transport workflow.
• Cons: Support portal access is limited to up to two logins per customer and is arranged through a Customer Success Manager.

Alternatives

Convoy Platform is worth considering for carriers seeking a free app to access loads; its free Carrier app requires a carrier account and DOT information. DriverNest may suit teams prioritizing a free plan with unlimited vehicles and drivers, and charges only when users earn.

Aptean Industrial Manufacturing ERP Traverse Edition is an ERP alternative with a free trial and pricing on request. CargoWise is another paid option, with per-package value packs for high-volume clearances and low-value packages.

McLeod Software Transportation Management offers a range including LoadMaster, PowerBroker, LoadMaster LTL, and DocumentPower. Ramco Enterprise Asset Management has pricing that varies by installation type and industry-specific requirements.

TMSfirst covers ocean, air, rail, bulk, FTL, and LTL as a cloud-only option. Manhattan Active Inventory Replenishment is a paid alternative available through API and web platforms.

Compare Shipwell with other options in Transportation Management Software and Logistics Management Software.

Verdict

Shipwell TMS is a strong candidate for shipper teams that need multimodal freight workflows, supplier participation, and integration flexibility in one platform. Its broad scope is the main reason to choose it; custom pricing and the need to engage sales are the main reasons to look elsewhere, particularly for smaller teams or buyers who need a clear price before evaluating a system.