FIRST LINE
The facts below are what the maker publishes about FIRST LINE, checked and dated. Our editors have not written about it yet.
Plans and prices
From FIRST LINE's own pricing page, checked 12 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Mini | $1,900 a month | Up to 2 concurrent agent seats · 5 message channels · Taiwan-based businesses · per seat / month |
| Pro | $3,900 a month | Up to 6 concurrent agent seats · 10 message channels · 5 support requests per month · Taiwan-based businesses · per seat / month |
| Enterprise | $5,900 a month | No cap on purchased seats · 100 message channels · 10 support requests per month · Taiwan-based businesses · per seat / month |
The facts
Each one read from FIRST LINE's own pages, with the date it was checked.
What it does
- AI bot generation
- Yeschecked 21 Sep 2026
- AI safeguards
- AI answers can be restricted to uploaded knowledge bases or product documents, and complex cases can be handed off to a live agent.checked 12 Oct 2026
- Analytics
- Interaction hotspot analytics identify key steps and potential drop-off points in chatbot flows.checked 12 Oct 2026
- Channel support
- The chatbot supports more than 10 channels, including LINE, Facebook Messenger, Instagram, Telegram, and web live chat.checked 12 Oct 2026
- Chatbot features
- The chatbot page lists more than 40 features, including triggers, actions, conditions, carousels, image maps, and quick replies.checked 12 Oct 2026
- Deployment channels
- multichannelchecked 21 Sep 2026
- Hosting and uptime
- The security page says user data is stored on Google Cloud Platform and AWS and cites 99% system uptime.checked 12 Oct 2026
- Human handoff
- Yeschecked 21 Sep 2026
- Integrations
- The chatbot page names Google Sheets, Zapier, REST APIs, and webhooks for connecting tools and automating workflows.checked 12 Oct 2026
- Knowledge-base answers
- Yeschecked 21 Sep 2026
- No-code builder
- Its visual flow builder lets users create chatbot logic, triggers, and actions without coding.checked 12 Oct 2026
- Product
- FIRST LINE combines customer service, AI, chatbots, and automation in one platform.checked 12 Oct 2026
- Security certification
- FIRST LINE states that it has achieved ISO 27001 certification.checked 12 Oct 2026
- Security controls
- The security page lists SSL/TLS encryption, Azure AD single sign-on, IP allowlisting, and Checkmarx source-code scanning.checked 12 Oct 2026
- Support
- The pricing page says onboarding and implementation guidance are available, and lists 5 monthly support requests for Pro and 10 for Enterprise.checked 12 Oct 2026
- Target users
- The maker describes FIRST LINE as serving small and midsize businesses, merchants, startups, and organizations across industries.checked 12 Oct 2026
- Visual flow builder
- Yeschecked 21 Sep 2026
The company
- Founded
- 2018checked 28 Sep 2026
Money
- Free plan
- Nochecked 21 Sep 2026
- Plan limits
- The pricing page lists monthly support requests, channel connection limits, and automation and webhook quotas by plan; final scope is subject to consultation and contract terms.checked 12 Oct 2026
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