Fieldwork
Fieldwork is field service management software for residential and commercial service businesses, including pest control, lawn care, and pool service.
What Fieldwork is
Fieldwork is field service management software for residential and commercial service businesses, including pest control, lawn care, and pool service. Its visual calendar helps teams schedule appointments, coordinate technicians, and manage routes. Customer records are held in a CRM, and a customer portal gives customers access to invoices, contracts, and work history. Android and iOS apps support work orders in the field and can operate offline. Pest-control teams can scan device barcodes and record station details such as condition, captures, and bait condition. Chemical records can include EPA registration numbers, active ingredients, dilution rates, application methods, and target areas; records are kept online for three years. Fieldwork can generate pesticide usage logs required by California and New York. A 14-day trial includes full access, training, and support, with no credit card required.
Good
- Visual calendar for appointments, routes, and technicians
- Mobile apps support offline work orders
- Customer portal displays invoices, contracts, and work history
- Pest-control device barcode scanning records station details
- 14-day full-access trial requires no credit card
Watch out
- No free plan
- Plans charge per field user
- Zapier and API access are listed with Pro
Who it suits
Fieldwork suits residential and commercial service teams, especially businesses in pest control, lawn care, and pool service. It may also fit teams that need offline mobile work orders or pesticide records and state usage logs.
Verdict
Fieldwork combines scheduling, customer records, mobile work orders, and service-specific documentation. Its per-field-user pricing and plan-based integrations are worth considering before choosing a plan.
Plans and prices
From Fieldwork's own pricing page, checked 15 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Startup | $59 a month | CRM · calendar · invoicing · mobile apps · customer portal · reporting · work-order photos · reminders · QuickBooks integration · custom forms · per field user per month; office user free |
| Business | $79 a month | Startup features · Google Mapping · routing optimization · device management · per field user per month; office user free |
| Pro | $99 a month | Business features · contracts and agreements · technician tracking · multi-office · Zapier integration · API access · per field user per month; office user free |
The facts
Each one read from Fieldwork's own pages, with the date it was checked.
What it does
- API
- The help center links to a Swagger API and says users authenticate with their Fieldwork credentials to obtain a private API key.checked 15 Oct 2026
- API scope
- The public API reference lists resources including customers, contacts, work orders, invoices, payments, devices, agreements, routes, tasks and reports-related objects.checked 15 Oct 2026
- Chemical compliance
- Chemical-use records and reports include formats for New York PRL and California requirements.checked 15 Oct 2026
- Chemical records
- Chemical records can include EPA registration numbers, active ingredients, dilution rates, application method, and targeted areas, and are kept online for three years.checked 28 Sep 2026
- CRM
- Its CRM stores customer information and service history in one place.checked 15 Oct 2026
- CRM and portal
- Fieldwork's CRM stores customer information, while its customer portal lets customers access invoices, contracts, and work history.checked 28 Sep 2026
- Customer portal
- Customers can view service history, outstanding invoices and pay online through the portal.checked 15 Oct 2026
- Custom forms
- Existing PDF forms can be converted into fillable web and mobile forms that are stored with the account.checked 15 Oct 2026
- Documentation
- The help center reports more than 400 step-by-step articles and over 160 short YouTube videos.checked 15 Oct 2026
- File support
- Work orders can attach PDF, JPG, PNG, DOC and XLS files, including through the mobile apps.checked 15 Oct 2026
- Independent feature listing
- SourceForge lists billing, dispatch, fleet management, pest activity and pesticide tracking, property layouts, estimates, scheduling and inventory control.checked 15 Oct 2026
- Industries
- The site describes use for pest control, lawn care, pool service, and general field service businesses.checked 28 Sep 2026
- Integrations
- Official pages list QuickBooks Online, Google Maps, Zapier and API access depending on plan; SourceForge also lists PayPal and Stripe.checked 15 Oct 2026
- Invoicing
- Fieldwork can automate invoices, email or batch them, and accept online customer payments.checked 15 Oct 2026
- Licence
- Terms grant a revocable, non-exclusive licence for internal business use and state that Fieldwork owns or licenses the service source code and other intellectual property.checked 15 Oct 2026
Where it runs
- App complaint
- An Apple reviewer says closely grouped jobs can disappear from the route map and wants a clearer way to display all stops.checked 15 Oct 2026
- Apple requirements
- The App Store listing requires iOS 15 or later, iPadOS 15 or later, and macOS 12 or later on an Apple Silicon Mac.checked 15 Oct 2026
- Device scanning
- The mobile app can scan barcodes on pest-control devices and record condition, captures, bait condition, and other station data.checked 28 Sep 2026
- Device tracking
- QR or barcodes can link pest-control devices to condition, activity, captures and evidence history.checked 15 Oct 2026
The company
- Company headquarters
- The company lists 5745 W Howard Street, Niles, Illinois 60714, United States.checked 15 Oct 2026
- Company legal name
- The service is operated by Fieldwork Software, LLC, registered in Illinois.checked 15 Oct 2026
- Company size
- LinkedIn lists Fieldwork Software as privately held with 11–50 employees.checked 15 Oct 2026
- Headquarters
- Niles, Illinois, United Stateschecked 28 Sep 2026
Money
- Free plan
- Nochecked 20 Sep 2026
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