Fieldwork
7.5#4 in pest control softwareFrom $59 a monthAndroidiOSWebAPI
VisitFieldwork vs ServiceWorks
ServiceWorks
8.1#12 in field service management softwareFrom $49 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | Fieldwork | ServiceWorks |
|---|---|---|
| API | The help center links to a Swagger API and says users authenticate with their Fieldwork credentials to obtain a private API key. | The ServiceWorks API connects approved customers and partners with external websites, portals, mobile apps, CRMs, OEM systems, accounting platforms and internal tools. |
| API scope | The public API reference lists resources including customers, contacts, work orders, invoices, payments, devices, agreements, routes, tasks and reports-related objects. | The published Postman export contains 144 requests across 11 groups, including customers, work orders, inventory, accounting, communication and scheduling. |
| Company legal name | The service is operated by Fieldwork Software, LLC, registered in Illinois. | The Google Play listing identifies the developer as Service Works, LLC. |
| Customer portal | Customers can view service history, outstanding invoices and pay online through the portal. | Yes |
| Headquarters | Niles, Illinois, United States | Creve Coeur, Missouri, United States |
| Industries | The site describes use for pest control, lawn care, pool service, and general field service businesses. | ServiceWorks lists appliance repair, HVAC, plumbing, commercial kitchen, repair and installation, cleaning, fleet service, lawn and landscape, pest control, and pool and spa businesses. |
| Integrations | Official pages list QuickBooks Online, Google Maps, Zapier and API access depending on plan; SourceForge also lists PayPal and Stripe. | Official integration pages list QuickBooks, Shopify, Square, Authorize.Net, Stripe, Mailchimp, Zapier, Google Maps, ServiceBench, ServicePower, Marcone and Encompass connections. |
| Mobile apps | Fieldwork Office is distributed as free native iOS and Android apps and is intended for technicians, managers, owners and sales staff. | SWOpsCenter is available for iPhone and iPad and can be downloaded from the App Store, with an Android version available through Google Play. |
| Praise: support | Capterra and GetApp reviewers repeatedly describe Fieldwork support as responsive, helpful and easy to reach. | Some reviewers describe customer support as responsive, pleasant and effective at resolving issues. |
| Rating on Capterra | 4.9 out of 5 from 26 reviews | 3.6 out of 5 from 115 reviews. |
| Rating on G2 | 3.8 out of 5 from 2 reviews | 3.5 out of 5 from 22 reviews. |
| Rating on GetApp | 4.9 out of 5 from 26 reviews | 3.6 out of 5 from 115 reviews. |
Fieldwork plans
- Startup$59 a month
- Business$79 a month
- Pro$99 a month
ServiceWorks plans
- Starter$49 a month
- Plus$149 a month
- Bronze$150 a month
- Silver$350 a month
- Custom$948 a year
- Gold$1,800 a month
Pick Fieldwork if…
Fieldwork suits residential and commercial service teams, especially businesses in pest control, lawn care, and pool service. It may also fit teams that need offline mobile work orders or pesticide records and state usage logs.
Pick ServiceWorks if…
ServiceWorks suits repair, installation and maintenance businesses that need to coordinate field jobs, inventory, customer communication and billing. Its listed industries include HVAC, plumbing, appliance repair, cleaning and fleet service.