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Fieldpoint

Fieldpoint is field service management software for companies handling high call volumes.

Place
#4 of 11
Score
6.1
Fieldpoint's website

What Fieldpoint is

Fieldpoint is field service management software for companies handling high call volumes. It manages work orders, contracts, subcontractors, parts, and scheduling, and can be deployed in the cloud or on-premise. Work-order tools help teams monitor and automate customer service requests. A drag-and-drop calendar routes calls by technician availability, severity, skills, and territory. Native Android and iOS apps let technicians manage jobs, parts, labor, expenses, photos, checklists, signatures, and payments online or offline. Approved quotes can become work orders, contracts, or projects; project tools cover job costing, inventory tracking, and invoicing. Listed integrations include Microsoft Business Central, Microsoft Dynamics GP, Dynamics 365, NetSuite, QuickBooks, and CMiC, with an open API and Data Transfer Service for other connections. Fieldpoint describes role-based permissions, SSL encryption, and optional multi-factor authentication. It offers onboarding training, learning materials, and ongoing professional services support. The product is available on Android, iOS, web, and self-hosted environments, with API access. Pricing is available on request.

Good

  • Routes calls using skills, territory, severity, and availability.
  • Technicians can manage work offline in native apps.
  • Approved quotes can become work orders or projects.
  • Includes integrations and an open API.

Watch out

  • Pricing is available on request.
  • Some security controls, including multifactor authentication, are optional.

Who it suits

Fieldpoint is aimed at enterprise service organizations and companies with demanding, high-call-volume operations. Its mobile tools may suit field technicians who need to manage jobs online or offline.

Verdict

Fieldpoint combines dispatch, field-team mobile tools, quoting, and project costing for service operations. Ask about pricing and deployment needs to see whether it fits your organization.

Plans and prices

From Fieldpoint's own pricing page, checked 2 Oct 2026.

All about pricing
PlanPriceWhat it gives you
Fieldpoint field service management softwarePriced on requestPricing not listed; request a demo

The facts

Each one read from Fieldpoint's own pages, with the date it was checked.

What it does

API
Fieldpoint offers an open API and Data Transfer Service for adding integrations to other systems.checked 2 Oct 2026
Customer portal
Yeschecked 20 Sep 2026
Deployment
The software is available in the cloud or on-premise.checked 2 Oct 2026
Integrations
The maker lists out-of-the-box integrations including Microsoft Business Central, Microsoft Dynamics GP, Dynamics 365, NetSuite, QuickBooks and CMiC.checked 2 Oct 2026
Intended customers
Fieldpoint describes its product as an enterprise service management platform for demanding industries and high-call-volume service companies.checked 2 Oct 2026
Mobile
Native Android and iOS apps let technicians handle jobs, parts, labor, expenses, photos, checklists, signatures and payments online or offline.checked 2 Oct 2026
Payments
Fieldpoint says its payment offering is PCI compliant and uses Stripe to store sensitive payment data.checked 2 Oct 2026
Product
Fieldpoint provides field service management software for managing work orders, contracts, subcontractors, parts and scheduling for companies with high call volumes.checked 2 Oct 2026
Quoting
The built-in quoting system can convert approved quotes into work orders, contracts or projects.checked 2 Oct 2026
Scheduling
The scheduling tool uses a drag-and-drop calendar to route calls by technician availability, severity, skills and territory.checked 2 Oct 2026
Security
The maker says it uses role-based user permissions, SSL encryption for network traffic and optional multi-factor authentication.checked 2 Oct 2026
Support
Fieldpoint offers onboarding training, a Fieldpoint Academy with instructions and videos, and ongoing support from its professional services team.checked 2 Oct 2026
Work orders
Its work order tools let field teams manage, monitor and automate customer service requests.checked 2 Oct 2026

The company

Company experience
The about page says Fieldpoint has over 25 years of experience and hundreds of customers across several verticals.checked 2 Oct 2026
Headquarters
Oakville, Ontario, Canadachecked 28 Sep 2026

Money

Projects and costing
Project tools support job costing, inventory tracking and invoicing for complex installations and service work.checked 2 Oct 2026

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