Fieldpoint
6.1#4 in amc softwareAndroidiOSWebAPI
VisitFieldpoint vs Smart Service
Smart Service
8.3#5 in field service management softwareAndroidiOSWebAPI
VisitWhat both publish
| Fact | Fieldpoint | Smart Service |
|---|---|---|
| Customer portal | Yes | Yes |
| Headquarters | Oakville, Ontario, Canada | Dublin, Ohio, United States |
| Integrations | The maker lists out-of-the-box integrations including Microsoft Business Central, Microsoft Dynamics GP, Dynamics 365, NetSuite, QuickBooks and CMiC. | Listed integrations include QuickBooks, ChatGPT, Claude and custom connections to systems such as Sage. |
| Quoting | The built-in quoting system can convert approved quotes into work orders, contracts or projects. | Dynamic quoting supports detailed quotes, multiple service packages, pricing tiers and electronic approvals. |
| Security | The maker says it uses role-based user permissions, SSL encryption for network traffic and optional multi-factor authentication. | Smart Service states that payment transactions use PCI-compliant encryption. |
Fieldpoint plans
- Fieldpoint field service management softwarePriced on request
Smart Service plans
- Standard Subscription—
- Enterprise Subscription—
- Purchase Option—
- Standard Subscription (Cloud or Desktop)$129.99 a month
Pick Fieldpoint if…
Fieldpoint is aimed at enterprise service organizations and companies with demanding, high-call-volume operations. Its mobile tools may suit field technicians who need to manage jobs online or offline.
Pick Smart Service if…
Smart Service suits service organizations needing web and mobile access for recurring work, routing, billing, and customer communication. Its enterprise option also fits franchises and multi-division or multi-location organizations.