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Fieldpoint vs Zentid

Zentid

7.6#2 in elevator service softwareFrom 299 AED a month
AndroidiOSWebAPI
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What both publish

FactFieldpointZentid
APIFieldpoint offers an open API and Data Transfer Service for adding integrations to other systems.Every plan includes an open API and webhooks for connecting other tools.
Customer portalYesThe browser customer portal supports service booking, live status, report approval and service-history access.
HeadquartersOakville, Ontario, CanadaLinkedIn lists headquarters in Qusais, Dubai, United Arab Emirates.
IntegrationsThe maker lists out-of-the-box integrations including Microsoft Business Central, Microsoft Dynamics GP, Dynamics 365, NetSuite, QuickBooks and CMiC.The home page shows integrations or connectors for Stripe, WhatsApp, Zoho Books, WATI, Tidio, Twilio, Calendly, QuickBooks and Zendesk.
ProductFieldpoint provides field service management software for managing work orders, contracts, subcontractors, parts and scheduling for companies with high call volumes.Zentid Field OS combines field service, workforce management, CRM, and reporting in one platform for service businesses.
SchedulingThe scheduling tool uses a drag-and-drop calendar to route calls by technician availability, severity, skills and territory.Scheduling supports drag-and-drop planning, skill-based assignment and live dispatch updates.
SecurityThe maker says it uses role-based user permissions, SSL encryption for network traffic and optional multi-factor authentication.Zentid states that it uses encryption at rest and in transit, access controls, role-based permissions, secure cloud infrastructure and regular backups.

Fieldpoint plans

  • Fieldpoint field service management softwarePriced on request

Zentid plans

  • Starter Plan299 AED a month
  • Starter299 AED a month
  • Essential699 AED a month
  • Essential Plan699 AED a month
  • Growth Plan1,799 AED a month
  • Growth1,799 AED a month

Pick Fieldpoint if…

Fieldpoint is aimed at enterprise service organizations and companies with demanding, high-call-volume operations. Its mobile tools may suit field technicians who need to manage jobs online or offline.

Pick Zentid if…

Zentid suits service businesses coordinating jobs, technicians, customer records, and reporting in one platform. Its offline mobile workflow may suit technicians who sometimes work without connectivity.

Charts they share