
Fieldpoint
6.1#4 in amc softwareAndroidiOSWebAPI
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| Fact | Fieldpoint | Zentid |
|---|---|---|
| API | Fieldpoint offers an open API and Data Transfer Service for adding integrations to other systems. | Every plan includes an open API and webhooks for connecting other tools. |
| Customer portal | Yes | The browser customer portal supports service booking, live status, report approval and service-history access. |
| Headquarters | Oakville, Ontario, Canada | LinkedIn lists headquarters in Qusais, Dubai, United Arab Emirates. |
| Integrations | The maker lists out-of-the-box integrations including Microsoft Business Central, Microsoft Dynamics GP, Dynamics 365, NetSuite, QuickBooks and CMiC. | The home page shows integrations or connectors for Stripe, WhatsApp, Zoho Books, WATI, Tidio, Twilio, Calendly, QuickBooks and Zendesk. |
| Product | Fieldpoint provides field service management software for managing work orders, contracts, subcontractors, parts and scheduling for companies with high call volumes. | Zentid Field OS combines field service, workforce management, CRM, and reporting in one platform for service businesses. |
| Scheduling | The scheduling tool uses a drag-and-drop calendar to route calls by technician availability, severity, skills and territory. | Scheduling supports drag-and-drop planning, skill-based assignment and live dispatch updates. |
| Security | The maker says it uses role-based user permissions, SSL encryption for network traffic and optional multi-factor authentication. | Zentid states that it uses encryption at rest and in transit, access controls, role-based permissions, secure cloud infrastructure and regular backups. |
Fieldpoint is aimed at enterprise service organizations and companies with demanding, high-call-volume operations. Its mobile tools may suit field technicians who need to manage jobs online or offline.
Zentid suits service businesses coordinating jobs, technicians, customer records, and reporting in one platform. Its offline mobile workflow may suit technicians who sometimes work without connectivity.