Feelaxo

Feelaxo is a web-based booking and operations platform aimed at salons, spas, wellness centers, and other appointment-led businesses. It is strongest for operators who want service bookings and retail inventory alongside billing and marketing. The free tier offers a low-cost way to start, but businesses that depend on bulk WhatsApp marketing must be Meta-verified.

Overview

Feelaxo brings appointment and staff scheduling together with customer management, memberships, packages, POS, billing, and inventory. Clients can book through a business website or a Feelaxo mini-website, with reservations syncing to the calendar in real time. Its marketplace adds a route for customers to discover, book, and pay for listed services.

This mix suits a service business that also sells products and wants to manage both in one system. The trade-off is that Feelaxo is web-only, so it is a poor fit for teams that require a dedicated mobile or desktop app.

Key features

Billing accepts cash, cards, UPI, and digital wallets, and invoices can be sent by email or WhatsApp. Inventory capabilities include purchase orders, low-stock alerts, usage tracking, multi-location inventory, vendor management, and retail product tracking. That breadth is useful for businesses balancing appointments with stock and purchasing, although the plan descriptions do not map these capabilities to specific tiers.

Marketing combines automated notifications with bulk WhatsApp campaigns. Bulk WhatsApp marketing is restricted to Meta-verified businesses, and WhatsApp messaging charges are paid to Meta or its billing partners. That condition and the separate messaging charges matter for businesses planning campaigns as a core channel. Feelaxo also identifies WhatsApp and payment gateways as examples of approved third-party integrations.

Feelaxo's privacy policy says it uses encryption, access controls, and secure data storage, while acknowledging that absolute security cannot be guaranteed. It says personal information is not sold, though service providers may receive it for operational purposes. Support is available through a support form, with a separate contact-for-demo page.

Pricing

Feelaxo uses a freemium model and offers a free trial. Basic is free and includes a live chat widget, email marketing, custom forms, and traffic analytics. It is a sensible starting point for a small operator evaluating the platform, but its listed features omit the automation and collaboration tools in paid tiers.

Premium costs $29 a month, billed monthly. It includes everything in Basic plus marketing automation, an advanced chatbot, campaign management, and collaboration tools. This is the entry paid plan for businesses that need more structured marketing and team coordination.

Platinum costs $59 a month, billed monthly. It includes everything in Premium, adding A/B testing, custom permissions, social media automation, and sales automation tools. Those additions make it the better fit for businesses seeking broader campaign and sales workflows; smaller operations may not need the step up from Premium. The plan descriptions do not state seat or usage quotas, so teams should weigh the listed features rather than assume a particular capacity.

Platforms

Feelaxo runs on the web. That works for businesses managing operations through a browser, but excludes those that need a native Android, iOS, or desktop application.

Who it's for

Feelaxo is aimed at salons, spas, wellness centers, healthcare providers, and other booking-led service businesses. Its combination of scheduling, billing, marketplace listings, and inventory is particularly relevant to operators who sell retail products alongside appointments. Businesses whose growth depends on bulk WhatsApp outreach should first confirm they meet Meta's verification condition and account for messaging charges.

Pros and cons

• Pros: Booking, billing, customer management, and retail inventory capabilities sit in one web platform, reducing the need to separate service and stock operations.
• Pros: A free Basic plan includes email marketing, forms, a live chat widget, and traffic analytics, allowing businesses to start without a subscription.
• Cons: Bulk WhatsApp marketing requires Meta verification, and messaging charges are payable separately to Meta or its billing partners.
• Cons: Feelaxo is web-only, which rules it out for teams that require native mobile or desktop apps.
• Cons: Plan descriptions do not assign inventory capabilities to particular tiers or provide seat and usage limits, making capacity harder to assess before choosing.

Alternatives

For a wider comparison of stock-focused tools, browse Salon Inventory Management Software.

Pronto is worth considering for teams that want desktop and self-hosted options as well as web access; its free plan caps usage at one staff member, 100 clients, 50 bookings per month, and 100 products.

Salonist is an alternative for businesses seeking Android or iOS access and a free marketplace-listing plan, which includes 50 appointments per month, online booking, scheduling, and staff shifts.

SALON STOCK may suit a one-person salon using iOS that prioritizes inventory, barcode scanning, ordering, receiving, and stocktaking in a free plan.

Kitomba is another salon and spa option.

Meevo is another salon and spa option.

Phorest is another paid option for salons.

Glamiti is an alternative with a free trial and a Solo plan priced at C$19 a month.

GuestVision is another option, with pricing by quote.

Verdict

Feelaxo is a strong fit for booking-led service businesses that want scheduling, billing, marketing, and product inventory under one roof, with a free plan to get started. Its web-only access and the Meta verification requirement for bulk WhatsApp campaigns are the clearest reasons to look elsewhere.