FeedbackRobot
The facts below are what the maker publishes about FeedbackRobot, checked and dated. Our editors have not written about it yet.
Plans and prices
From FeedbackRobot's own pricing page, checked 28 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Free | Free | 25 actions total · 10 drafts · 10 surveys · 5 assets |
| Agent Pro | $99 a month | 1,000 AI actions/month · 2 workspaces · unlimited touchpoints · 50 video/voice recordings/month · per business / workspace |
| Agent Advanced | $199 a month | 5,000 AI actions/month · 10 workspaces · unlimited touchpoints · 200 video/voice recordings/month · per business / workspace |
| Agent Enterprise | $399 a month | 20,000 AI actions/month · 50 workspaces · unlimited touchpoints · 1,000 video/voice recordings/month · per business / workspace |
The facts
Each one read from FeedbackRobot's own pages, with the date it was checked.
What it does
- AI assistant
- The product includes an Assistant for chatting about feedback data and an MCP Server for querying feedback through Claude, ChatGPT, or another MCP-compatible client.checked 28 Sep 2026
- AI response assistance
- Yeschecked 22 Sep 2026
- AI surveys
- AI Prompt to Survey generates branded surveys from a simple prompt without form building or coding.checked 28 Sep 2026
- Core product
- FeedbackRobot is an AI agent that watches reviews, asks customers for feedback, replies to incoming feedback, and flags issues needing a human.checked 28 Sep 2026
- Custom connectivity
- The API and generic webhooks can trigger surveys from tools that make HTTP requests, and CSV import supports one-off customer lists.checked 28 Sep 2026
- Integrations
- Listed connections include Agoda, Amadeus, API, Booking.com, Cin7, customer import, Delphi, embeds, Facebook, Google, QR codes, Salesforce, Shopify, Stripe, Tripadvisor, and Yelp.checked 28 Sep 2026
- Location limit
- 2checked 22 Sep 2026
- Monitoring alerts
- Yeschecked 22 Sep 2026
- Paid from
- 99checked 22 Sep 2026
- Privacy rights
- The privacy policy describes GDPR, CCPA, and CPRA access, correction, deletion, opt-out, and AI-transparency rights, and says closed-account data is deleted or anonymized within 30 days unless legally required otherwise.checked 28 Sep 2026
- Request channels
- multichannelchecked 22 Sep 2026
- Resolutions
- AI Resolutions identify what went wrong, contact the customer in the business's voice, make an authorised offer, or escalate to a person.checked 28 Sep 2026
- Review display widgets
- Yeschecked 22 Sep 2026
- Review monitoring
- It monitors Google, Tripadvisor, Booking.com, Agoda, Yelp, Facebook, Zomato, and OpenTable, scoring reviews for sentiment.checked 28 Sep 2026
- Review publishing limit
- FeedbackRobot drafts public review replies, but the user must copy and publish them in the platform's own console.checked 28 Sep 2026
- Review sources
- Google,Tripadvisor,Booking.com,Agoda,Yelp,Facebook,Zomato,OpenTablechecked 22 Sep 2026
- Security and privacy
- The privacy policy says it does not sell personal data, encrypts data sent to AI subprocessors, uses AWS or Google Cloud hosting, and applies industry-standard security measures.checked 28 Sep 2026
- Support
- The help center says opening its chat connects users with a real person who usually replies within a few hours.checked 28 Sep 2026
- Target customers
- The maker says FeedbackRobot is built for local and service businesses such as hair salons, clinics, and restaurants, and for businesses that cannot afford a manual reputation-management team.checked 28 Sep 2026
- Usage limits
- FeedbackRobot meters actions such as sending surveys, sending review replies, running resolutions, and generating summaries, while reading and monitoring do not consume actions.checked 28 Sep 2026
- Video testimonials
- Video or voice testimonials record in a browser on a phone, tablet, or laptop, with no app to install, and nothing is public until approval.checked 28 Sep 2026
Money
- Free plan
- Yeschecked 22 Sep 2026
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