Facelift Cloud
Facelift Cloud brings social media scheduling, publishing, inbox management, analytics, reporting, and competitor analysis into one application.
What Facelift Cloud is
Facelift Cloud brings social media scheduling, publishing, inbox management, analytics, reporting, and competitor analysis into one application. Teams can plan content in editorial calendars and publish across integrated social networks. Its shared inbox gathers messages, comments, and reviews, with tools to assign items, add tags, use response templates, and translate into English, French, or German. Dashboards, campaign reports, data exports, and competitor benchmarking help track social media performance; reports can be exported as PDFs. The iOS and Android apps support replying to comments, tagging items, and assigning them to colleagues. Salesforce integration is listed, alongside technology partners Censhare, Digimind, squarelovin, and Talkwalker. APIs can connect other software and support custom workflows. The Hamburg-based maker says the service is hosted in Germany, GDPR compliant, ISO 27001 certified, and TISAX audited. Security controls include two-factor authentication, IP restrictions, audit logs, and SAML 2 single sign-on. Paid plans have pricing on request; there is no free plan, but a free trial is available.
Good
- Unified inbox includes messages, comments, and reviews.
- Supports scheduling and multi-channel publishing.
- Campaign reporting and PDF report exports are available.
- Mobile apps support comment replies and task assignment.
- APIs support connections and custom workflows.
Watch out
- No free plan is available.
- Pricing is available on request.
- Single posts to multiple X handles are unsupported.
Who it suits
Facelift Cloud suits teams that manage social activity across multiple networks and need shared inbox, publishing, reporting, and competitor-analysis tools. The maker says it serves organizations from small teams to multinational corporations, including those prioritizing reliability, structure, and security.
Verdict
Facelift Cloud combines publishing, community management, and performance reporting, with mobile apps and API support. Buyers should note that pricing requires an inquiry and posting one item to multiple X handles is not supported.
Plans and prices
From Facelift Cloud's own pricing page, checked 8 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Business | Priced on request | on request · unlimited users · everything in Professional · advanced user and team management · custom approval processes · content access control · dedicated success manager |
| Enterprise | Priced on request | on request · unlimited users · everything in Business · SSO · audit log · custom data retention · company notifications · project and solutions consultant |
| Professional | Priced on request | on request · unlimited users · planning and publishing · community engagement · analytics · employee advocacy · competitive benchmarking · strategic thematic planning |
The facts
Each one read from Facelift Cloud's own pages, with the date it was checked.
What it does
- Analytics
- Facelift offers dashboards, reports, data exports, and competitor analysis for measuring social media performance.checked 8 Oct 2026
- API
- Facelift says APIs can connect the platform with other software and support custom workflows.checked 8 Oct 2026
- Audience
- The pricing FAQ says Facelift serves companies ranging from small teams to multinational corporations and highlights organizations needing reliability, structure, and security.checked 8 Oct 2026
- Community management
- The unified inbox supports messages, comments, and reviews, with features including assignment, tags, response templates, and translation into English, French, or German.checked 8 Oct 2026
- Customer service
- The homepage states that customer service is available 24/7 worldwide and reports a 97% satisfaction rate.checked 8 Oct 2026
- Integrations
- The pricing FAQ names Censhare, Digimind, squarelovin, and Talkwalker as technology partners, and the feature list includes Salesforce integration.checked 8 Oct 2026
- Limits
- Publishing a single post to multiple X handles is not supported, according to the plan comparison.checked 8 Oct 2026
- Product
- Facelift combines social media planning and publishing, community management in a unified inbox, analytics, reports, and competitor analysis in one application.checked 8 Oct 2026
- Publishing
- The platform supports scheduling and publishing content across integrated social networks, with editorial calendar views and multi-channel publishing.checked 8 Oct 2026
- Security
- Facelift says it is ISO 27001 certified and TISAX audited, is GDPR compliant, and hosts its SaaS platform in Germany.checked 8 Oct 2026
- Security controls
- Listed controls include two-factor authentication, IP address restrictions, password policies, emergency account controls, audit logs, and SAML 2 single sign-on.checked 8 Oct 2026
- Support
- The pricing page lists a knowledge base, in-app chat support, email support, dedicated account managers, and on-demand video calls.checked 8 Oct 2026
- Supported networks
- The listed networks include Facebook, Instagram, LinkedIn, YouTube, TikTok, Threads, Google Business, Pinterest, X, XING, and WhatsApp.checked 8 Oct 2026
The company
- Founded
- 2011checked 28 Sep 2026
- Headquarters
- Hamburg, Germanychecked 28 Sep 2026
Money
- Free plan
- Nochecked 21 Sep 2026
Where it runs
- Mobile apps
- The mobile app is available for iOS and Android and supports reacting to comments, tagging items, and assigning them to colleagues.checked 8 Oct 2026
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