Exotel Business Phone System
The facts below are what the maker publishes about Exotel Business Phone System, checked and dated. Our editors have not written about it yet.
Plans and prices
From Exotel Business Phone System's own pricing page, checked 11 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Dabbler | ₹9,999 a month | 5 months validity · ₹4,999 rental · 5,000 credits · 1 Exotel phone · 3 agents · multi level IVR · 5 months validity; ₹4,999 rental; 5,000 credits; 1 Exotel phone; 3 agents; multi level IVR |
| Believer | ₹19,999 a month | 11 months validity · ₹10,499 rental · 9,500 credits · 2 Exotel phones · 6 agents · multi level IVR · 11 months validity; ₹10,499 rental; 9,500 credits; 2 Exotel phones; 6 agents; multi level IVR |
| Influencer | ₹49,499 a month | 11 months validity · ₹10,499 rental · 39,000 credits · 10 Exotel phones · unlimited agents · multi level IVR · 11 months validity; ₹10,499 rental; 39,000 credits; 10 Exotel phones; unlimited agents; multi level IVR |
The facts
Each one read from Exotel Business Phone System's own pages, with the date it was checked.
What it does
- Auto attendant
- Yeschecked 22 Sep 2026
- Automation and reporting
- Features include an auto dialer, automated IVR campaigns, campaign analytics, and secure call recording.checked 11 Oct 2026
- Call management
- The system routes calls by business hours, caller location, or history and supports instant transfers with context.checked 11 Oct 2026
- Call routing
- customchecked 22 Sep 2026
- Concurrent calls
- Exotel says one number can handle unlimited concurrent calls.checked 11 Oct 2026
- Included users
- 3checked 22 Sep 2026
- Integrations
- Documented integrations include Zoho Desk, Zoho CRM, Freshdesk, HubSpot, Salesforce, CleverTap, WebEngage, MoEngage, and Shopify Verification.checked 11 Oct 2026
- Missed calls
- Missed call automation can trigger responses or callbacks to capture leads.checked 11 Oct 2026
- Purpose
- Exotel’s cloud phone system is aimed at small businesses and provides IVR, call routing, and scalable business calling.checked 11 Oct 2026
- Security
- Exotel’s pricing page says its security measures include voice log encryption, ISO 27001:2013, PCI DSS, and data access controls.checked 11 Oct 2026
- Setup and number porting
- The product page says most small businesses can set up and start managing calls within 30 minutes and can port an existing business number.checked 11 Oct 2026
- Support
- Exotel’s business phone system integration documentation directs customers to Dashboard chat or WhatsApp at 08088919888 for integration help.checked 11 Oct 2026
- Voicemail transcription
- Nochecked 22 Sep 2026
Where it runs
- Desktop and mobile apps
- Yeschecked 22 Sep 2026
- Devices
- The product page says teams can make and receive calls using mobile phones, desktops, softphones, or landlines.checked 11 Oct 2026
The company
- Founded
- 2011checked 19 Oct 2026
- Headquarters
- Bengaluru, Karnataka, Indiachecked 19 Oct 2026
Money
- Free plan
- Nochecked 22 Sep 2026
- Plan limitation
- Voice Streaming (Agent Stream) is excluded from the listed plans and is offered separately with pricing available by contacting Exotel.checked 11 Oct 2026
- Trial
- The pricing page offers a no-commitment, 7-day free trial with 500 free credits and says trial accounts can use custom call flows and integrations.checked 11 Oct 2026
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