Esper Policy & Procedure Management

What Esper Policy & Procedure Management is

Esper Policy & Procedure Management brings a government agency’s policy drafting, approval, publication, and acknowledgement into one repository with a defined workflow. Multiple contributors can edit a policy with changes attributed to them, and agency-defined review steps let approvers sign the specific version they receive. The record retains earlier versions and links edits and approvals to the policy. After publication, the system records who acknowledged each version and when, and reports outstanding acknowledgements by department. Policies can have an owner and review date, with alerts ahead of expiry and tracking for overdue reviews. AI-powered search returns passages from the version in force and cites the policy and section. Esper describes the product as SOC 2 compliant and designed for government security requirements and public-sector data handling. Listed access includes web, mobile device, API, and single sign-on, with Microsoft 365 and Active Directory integrations. Esper says its team works with agencies to go live in under eight weeks. It is paid, with pricing available on request.