16.9
Five9 Interaction Analytics analyzes recorded customer conversations to help contact centers understand customer experience and agent performance.
WebAPI
Five9 Interaction Analytics analyzes recorded customer conversations to help contact centers understand customer experience and agent performance.
Twilio Flex is a paid, omnichannel contact center that combines AI assistance with human agents.

NICE CXone is web-based software for handling customer conversations across voice and digital channels.

Puzzel AI is a web-based customer-service offering from Puzzel AI, headquartered in Oslo and founded in 1998.