Echobox Email
Echobox Email is a publisher-focused newsletter service for creating, personalizing, and sending email editions.
What Echobox Email is
Echobox Email is a publisher-focused newsletter service for creating, personalizing, and sending email editions. It automates recurring production work such as assembling editions and scheduling sends. Audience signals can guide story selection and delivery decisions for subscribers. Echobox describes the service for news, radio, television, digital-first, hybrid, international, national, and local publishers, and it can operate independently or alongside the wider Echobox platform. APIs and campaign webhooks support subscriber-data synchronization with systems such as a CRM or CDP. The sending API can schedule campaigns for lists or segments and send transactional messages to specified recipients. Regular campaign sends can tailor articles to individual recipients, but that tailoring is unavailable through email sending APIs. Analytics are available through a BigQuery connector, recurring CSV exports, or an Analytics REST API for an additional fee. The service runs on web and API platforms. Pricing is modular and available on request.
Good
- Automates edition building and send scheduling
- Uses audience signals for personalization
- Supports CRM and CDP synchronization
- Offers BigQuery, CSV, and REST analytics
- Available through web and API
Watch out
- Pricing requires a quote
- API analytics costs an additional fee
- Recipient tailoring unavailable through sending APIs
Who it suits
It suits publishers managing newsletters across news, broadcast, digital-first, hybrid, international, national, or local operations. It is also relevant to teams needing CRM or CDP synchronization and API-based sending.
Verdict
Echobox Email combines newsletter production automation, audience-based personalization, and publisher-oriented integrations. Review the API tailoring limitation and request modular pricing for your use case.
Plans and prices
From Echobox Email's own pricing page, checked 15 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Echobox Email | Priced on request | Modular pricing based on use case · quote required · order form defines email allowance, users and campaigns |
The facts
Each one read from Echobox Email's own pages, with the date it was checked.
What it does
- Analytics
- Customers can access analytics through a BigQuery data connector, recurring CSV exports, or an Analytics REST API; the API is available for an additional fee.checked 11 Oct 2026
- Analytics integration
- A read-only BigQuery connector exposes email edition and subscriber-event data for Looker, Tableau, Power BI, Metabase and Google Data Studio.checked 15 Oct 2026
- API authentication
- Users create refresh-token secrets that are exchanged for short-lived Client Service Tokens, with the client ID and token shown only once.checked 15 Oct 2026
- API integration limit
- Zapier and Make cannot natively use Echobox Client Service Tokens, so middleware is required.checked 15 Oct 2026
- API limitation
- Per-recipient article personalization is unavailable when sending through the API.checked 15 Oct 2026
- API sending
- The API provides separate schedule-edition and transactional-email sending methods.checked 15 Oct 2026
- Audience
- Echobox describes the product as built for news, radio, TV, digital-first, hybrid, international, national, and local publishers.checked 11 Oct 2026
- Automation
- The product automates newsletter edition building and scheduling and claims an 85% reduction in manual work.checked 15 Oct 2026
- Build speed
- Echobox claims a newsletter can be built in 30 seconds.checked 15 Oct 2026
- Content feeds
- Help documentation supports RSS feeds and sitemaps; sitemap imports are limited to the first 3,000 items and feeds are polled about every 60 seconds.checked 15 Oct 2026
- Continuous learning
- The system says it continuously learns from audience behavior to adjust newsletter decisions.checked 15 Oct 2026
- Data residency
- The DPA restricts transfers outside the UK and EEA to adequacy decisions or approved standard contractual clauses.checked 15 Oct 2026
- Data transfers
- The DPA says customer personal data is transferred outside the UK or EEA only under specified adequacy or approved transfer safeguards.checked 11 Oct 2026
- Documentation
- The help center includes email onboarding, campaign automation, a glossary, a mastering guide and API-access instructions.checked 15 Oct 2026
- Funding news
- TechCrunch reported on 4 July 2016 that Echobox raised $3.4 million led by Mangrove Capital Partners with LocalGlobe participating.checked 15 Oct 2026
- Integrations
- Echobox supports subscriber-data synchronization with external systems such as a CRM or CDP using APIs and campaign webhooks.checked 11 Oct 2026
- Legal entity
- Echobox Ltd is active UK private company 08115900, incorporated on 22 June 2012 at 107 Cheapside, London.checked 15 Oct 2026
- Licence
- Terms grant temporary, non-exclusive, non-transferable service access and prohibit copying, downloading, reverse engineering or redistribution.checked 15 Oct 2026
- Limit: analytics and scheduling
- GetApp review summaries mention less detailed analytics, platform-specific customization limits and occasional scheduling issues.checked 15 Oct 2026
- Limit: reporting and templates
- G2 reviewers mention inflexible custom reports or exports and a desire for more templates and features.checked 15 Oct 2026
- Performance claim
- Echobox claims average increases of 40% in open rate and 28% in click rate.checked 15 Oct 2026
The company
- Company identity
- LinkedIn lists Echobox as a privately held software-development company founded in 2013 with 51–200 employees and headquarters in London.checked 15 Oct 2026
- Founded
- 2013checked 28 Sep 2026
- Headquarters
- London, United Kingdomchecked 28 Sep 2026
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