DUEX
DUEX reviews business-to-business SaaS deal decisions, including discount requests, contract extensions, walk-aways and late-stage exceptions.
What DUEX is
DUEX reviews business-to-business SaaS deal decisions, including discount requests, contract extensions, walk-aways and late-stage exceptions. It turns deal details into an approval memo with a recommendation, confidence level, key risks, a case against the recommendation and a saved decision record. You can submit deal notes, complete a form or answer DUEX’s questions. Several independent reviewers consider different deal angles, while two others check the math and claims before the memo is presented. DUEX says a review usually takes about two to three minutes. The tool provides a recommendation and record, but your organization’s people remain responsible for approving, rejecting or escalating the decision. It works in a browser without installation; Slack reviews are described as coming soon. DUEX offers a free Live demo using example deals, while real-deal team setup and enterprise arrangements have custom pricing. The early-stage product is operated from Toronto, Canada.
Good
- Reviews discounts, extensions, walk-aways and exceptions
- Memos include risks and a saved decision record
- Accepts notes, forms or question-based input
- Free demo uses example deals without signup
Watch out
- Real-deal and enterprise pricing is custom
- Slack reviews are not available yet
- SOC 2 and ISO 27001 certification are incomplete
- HIPAA compliance is not currently claimed
Who it suits
DUEX may suit SaaS teams that want a structured review of exceptions and a record to inform approval decisions. Teams evaluating it for real deals should discuss setup, approval rules and enterprise requirements with the maker.
Verdict
DUEX organizes deal reviews into a recommendation and decision record, while leaving the final call with the customer organization. Its free demo provides an example-based introduction; teams considering real-deal reviews should clarify setup and data requirements first.
Plans and prices
From DUEX's own pricing page, checked 4 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Live demo | Free | Example deals · no signup · browser |
| Enterprise | Priced on request | For larger companies · SSO and activity logs by agreement · custom data retention · private setup reviewed case by case · Custom |
| Set up with you | Priced on request | Real deals · team setup · configured to your approval rules · Custom; price agreed before start |
The facts
Each one read from DUEX's own pages, with the date it was checked.
What it does
- AI data use
- DUEX says pilot data is not used to train shared models that serve other companies.checked 4 Oct 2026
- Data retention
- Pilot data is deleted from active systems within 30 days after the pilot ends or a written request, whichever comes first, subject to stated exceptions and backup cycles.checked 4 Oct 2026
- Human decision making
- DUEX provides a recommendation and record; people at the customer organization still approve, reject, or escalate the decision.checked 4 Oct 2026
- Infrastructure
- DUEX says its application and pilot database are hosted by Railway in a single US region, confirmed before each pilot, and database data is encrypted at rest using AES-256.checked 4 Oct 2026
- Input methods
- Users can paste deal notes, fill out a form, or answer questions from DUEX.checked 4 Oct 2026
- Integrations
- Slack reviews are described as coming soon; the site says DUEX works in a browser today and requires no installation.checked 4 Oct 2026
- Memo contents
- A memo includes a recommendation, confidence, key risks, the case against the recommendation, and a saved decision record.checked 4 Oct 2026
- Purpose
- DUEX reviews B2B SaaS deal decisions such as discount requests, contract extensions, walk-aways, and late-stage exceptions, then returns an approval memo.checked 4 Oct 2026
- Review process
- Several independent reviewers assess different deal angles, and two separate reviewers double-check the math and claims before the memo is shown.checked 4 Oct 2026
- Review time
- DUEX says a review usually produces a memo in about two to three minutes.checked 4 Oct 2026
- Security status
- DUEX says it has not completed SOC 2 or ISO 27001 certification and does not currently claim HIPAA compliance.checked 4 Oct 2026
- Support
- The maker invites teams to contact DUEX to arrange setup for real-deal reviews and enterprise requirements.checked 4 Oct 2026
The company
- Headquarters
- Toronto, Canadachecked 28 Sep 2026
- Maker
- DUEX is an early-stage product operated by Arvinder Singh from Toronto, Canada.checked 4 Oct 2026
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