DTx Case Management
The facts below are what the maker publishes about DTx Case Management, checked and dated. Our editors have not written about it yet.
Plans and prices
From DTx Case Management's own pricing page, checked 22 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| DTx Case Management | — | Cloud-based case management · Customisable workflows and fields · Free training and ongoing support · Free onboarding and data migration · Ongoing feature requests included |
| Professional Public Sector Software — Monthly | £5,090 a month | Per user per month · pricing scales by team size and instances · Pricing scales on team size and number of instances required. |
| Professional Public Sector Software — Yearly | — | Pricing scales by team size and instances · Pricing scales on team size and number of instances required. |
The facts
Each one read from DTx Case Management's own pages, with the date it was checked.
What it does
- Case intake forms
- Yeschecked 22 Sep 2026
- Case tools
- Features include document management, letter templates, audio and video handling, time recording, relationship mapping and evidence logging.checked 11 Oct 2026
- Custom case fields
- Yeschecked 22 Sep 2026
- Deployment
- cloudchecked 22 Sep 2026
- Hosting and certifications
- The site says its UK cloud-hosting suppliers are certified against ISO 27001, ISO 9001, ISO 27018 and Cyber Essentials Plus, and their infrastructure has been assessed and approved by NCSC.checked 11 Oct 2026
- Integration fees
- The site says some third-party partners charge additional fees, while integration with them is included with the DTx licence.checked 11 Oct 2026
- Integrations
- Listed integrations include Microsoft 365, GOV.UK Notify, TransUnion, Experian, Equifax, Power BI, HyperLaw, DVLA and the Environment Agency.checked 11 Oct 2026
- Onboarding
- The FAQ says onboarding with data migration typically takes 4–6 weeks, while a new system without migration can be onboarded in as little as two weeks.checked 11 Oct 2026
- Referral management
- Online referral forms let teams triage new cases and begin enquiries before accepting cases into their workload.checked 11 Oct 2026
- Reporting
- DTx produces KPI, case-statistics and cost reports and supports extracting data into tools such as Power BI.checked 11 Oct 2026
- Reporting dashboards
- Yeschecked 22 Sep 2026
- Security
- The site says data is transferred using TLS 1.2 or TLS 1.3 and stored on encrypted devices using AES-256.checked 11 Oct 2026
- Storage limit
- The FAQ says users can store unlimited data in DTx.checked 11 Oct 2026
- Support and training
- The site says licences include free training and support, with support available by phone, email, live chat and MS Teams from 09:00 to 17:30.checked 11 Oct 2026
- What it does
- DTx is a cloud-based, customisable case management system for investigation teams.checked 11 Oct 2026
- Who it serves
- DTx serves public and private sector specialisms including counter fraud, legal cases, waste management, fixed penalty notices, trading standards and parking enforcement.checked 11 Oct 2026
- Workflow automation
- Yeschecked 22 Sep 2026
Money
- Free plan
- Nochecked 22 Sep 2026
- Trial
- The site advertises a free trial and invites prospective customers to get in touch to try the product.checked 11 Oct 2026
The company
- Maker history
- The maker says OPUS was renamed DTx Case Management in 2023.checked 11 Oct 2026
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