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DormHearth

DormHearth is a web-based student housing management platform for universities, colleges, housing providers, and government organizations.

Place
#21 of 28
Score
5.9
DormHearth's website

What DormHearth is

DormHearth is a web-based student housing management platform for universities, colleges, housing providers, and government organizations. Students submit housing applications online, while administrators manage bed assignments, roommate matching, and room changes. Residents can file maintenance requests digitally; staff route and track tickets with notifications and performance reporting. Communication supports email, SMS, and in-app notifications for announcements, reminders, and updates. Staff and resident assistants can create campus events, promote them, and track RSVPs and attendance. A dashboard shows occupancy, work orders, billing, and resident engagement, with exportable reports. Enterprise lists integrations with ERP, CRM, and student information systems. DormHearth states that data is hosted in AWS GovCloud in the United States, encrypted in transit and at rest, and protected through role-based permissions, timestamped activity logs, and identity-provider sign-in with MFA support. Starter costs $1.99 a month per license for up to 100 users; Intermediate costs $1.49 a month per license for 101–500 users. Enterprise pricing is custom.

Good

  • Online applications, assignments, and roommate matching
  • Digital maintenance tickets with status tracking
  • Email, SMS, and in-app resident communication
  • Occupancy, billing, and engagement reporting
  • AWS GovCloud hosting with encryption

Watch out

  • No free plan or free trial
  • Enterprise pricing is custom
  • Platform is web-only

Who it suits

DormHearth fits institutions managing student residences, assignments, maintenance, communications, and events. It also suits organizations needing resident portals, permissions, audit logs, and higher-education privacy alignment.

Verdict

DormHearth brings student housing assignments, resident service, communication, and reporting together online. Plan selection depends on user count and whether enterprise integrations or workflow automation are required.

Plans and prices

From DormHearth's own pricing page, checked 3 Oct 2026.

All about pricing
PlanPriceWhat it gives you
Intermediate Plan$1.49 a month101–500 users · maintenance ticketing with status tracking · text, push notification, and email communication · customizable reports · priority support and onboarding · per license
Starter Plan$1.99 a monthUp to 100 users · applications and room assignments · basic maintenance tracking · email and in-app communication · standard reporting · per license
Enterprise PlanPriced on requestUnlimited users across multiple dorms and campuses · ERP, CRM, and student information system integrations · custom workflow automation · advanced exports and BI reporting · enterprise security and compliance · Custom Pricing

The facts

Each one read from DormHearth's own pages, with the date it was checked.

What it does

Access and audits
The platform supports role-based permissions, exportable timestamped activity logs, and institutional identity-provider sign-in with MFA support.checked 3 Oct 2026
Communication
Staff can send announcements, reminders, and updates through email, SMS, and in-app notifications.checked 3 Oct 2026
Events
Staff and resident assistants can create campus events, promote them, and track RSVPs and attendance.checked 3 Oct 2026
Integrations
The Enterprise plan lists integrations with ERP, CRM, and student information systems; the About page also mentions ERP, payment platforms, single sign-on, and reporting tools.checked 3 Oct 2026
Intended users
The product is described as serving universities, colleges, housing providers, and government organizations managing student housing.checked 3 Oct 2026
Maintenance
Residents can submit maintenance requests digitally, and staff can route and track tickets with notifications and performance reporting.checked 3 Oct 2026
Privacy alignment
DormHearth says its U.S.-hosted data and compliance measures are aligned with FERPA and higher education privacy requirements.checked 3 Oct 2026
Product
DormHearth is a cloud-based student housing management platform for universities, colleges, and dormitory providers.checked 3 Oct 2026
Reporting
The dashboard provides visibility into occupancy, work orders, billing, and resident engagement, with reports available for export.checked 3 Oct 2026
Security
DormHearth states that data is hosted in AWS GovCloud in the United States, the platform is TX-RAMP certified, and data is encrypted in transit with TLS/SSL and at rest with AES-256.checked 3 Oct 2026
Support
The pricing page lists priority support and onboarding assistance for the Intermediate Plan and dedicated support for Enterprise.checked 3 Oct 2026

Where it runs

Applications and assignments
Students can submit housing applications online, while administrators manage assignments, roommate matching, and room changes.checked 3 Oct 2026

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