Discuss
Discuss is a paid market research platform for teams conducting qualitative and quantitative research, from study setup through audience research and analysis.
What Discuss is
Discuss is a paid market research platform for teams conducting qualitative and quantitative research, from study setup through audience research and analysis. It supports human-led and AI-moderated interviews, self-paced video feedback, and uploaded research. Its tools can produce AI summaries, themes, quotes, highlight reels, translations, and virtual personas from a user's research. Discuss Intelligence provides a workspace for accessing current and past research and asking questions about data a team already owns. The service identifies consumer insights, product and R&D, brand and marketing, and agency teams as intended audiences. It offers an API and names Alida, Buzzback, Fuel Cycle, User Interviews, Simporter, and Highlight among featured partners. Discuss says it has maintained ISO 27001 certification since 2019 and complies with GDPR, CCPA, and COPPA. It describes encryption in transit and at rest using HTTPS, and hosting on AWS in Virginia. Project data is generally retained for three years or as directed by an administrator; respondent data, including PII, is automatically deleted after six months. Pricing is available on request, and there is no free plan.
Good
- Supports interviews, video feedback, and uploaded research
- Analysis includes themes, quotes, and highlight reels
- Research repository supports questions about owned data
- Role-based access and SAML 2.0 single sign-on
- Respondent data is automatically deleted after six months
Watch out
- No free plan
- Pricing is available on request
- Translation, recruitment, and reports vary by plan
Who it suits
Discuss may suit insights, product and R&D, brand and marketing, and agency teams that need multiple ways to gather research and tools to analyze it. Teams considering it should note that pricing requires a request and some services vary by plan.
Verdict
Discuss brings several research methods together with analysis and a repository for existing research. Its plan-specific services and request-based pricing are important considerations for teams assessing fit.
Plans and prices
From Discuss's own pricing page, checked 9 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Essentials | Priced on request | Unlimited users · 100 files / 50 GB included for uploaded research · Live session support, consent forms, human-led project coordination, translation, recruiting and reports are add-ons |
| Elevate | Priced on request | Unlimited users · 100 files / 50 GB included for uploaded research · Live session support included · Consent forms, human-led project coordination, translation, recruiting and reports are add-ons |
| Expert | Priced on request | Unlimited users · 100 files / 50 GB included for uploaded research · Live session support, consent forms and human-led project coordination included · Translation, recruiting and reports are add-ons |
| Enterprise | Priced on request | Unlimited users · 100 files / 50 GB included for uploaded research · Live session support, consent forms, human-led project coordination, in-app translation, recruiting, four screeners and two AI-assisted reports included |
The facts
Each one read from Discuss's own pages, with the date it was checked.
What it does
- Access controls
- Discuss says it supports project and team role-based access, SAML 2.0 single sign-on, and meeting-room permissions, authentication, waiting rooms and moderator controls.checked 9 Oct 2026
- Analysis
- Discuss says its tools provide AI summaries, key themes, quotes, highlight reels, translations and virtual personas built from a user's research.checked 9 Oct 2026
- Data protection
- Discuss says data is encrypted in transit and at rest using HTTPS, with application servers and data hosted on AWS in Virginia, USA.checked 9 Oct 2026
- Data retention
- Discuss says project data is generally stored for three years or according to customer administrator direction, while respondent data including PII is automatically deleted after six months.checked 9 Oct 2026
- Integrations
- Discuss describes a robust API and names Alida, Buzzback, Fuel Cycle, User Interviews, Simporter and Highlight among its featured partners.checked 9 Oct 2026
- Product
- Discuss describes its platform as an AI-powered qualitative and quantitative market research solution covering research setup, audience research and analysis.checked 9 Oct 2026
- Research methods
- The platform supports human-led interviews, AI-moderated interviews, self-paced video feedback and uploaded research.checked 9 Oct 2026
- Research repository
- Discuss Intelligence is described as a workspace for accessing past and present research and asking questions of data users already own.checked 9 Oct 2026
- Research services
- Discuss offers optional or plan-included services such as respondent recruitment, project management, screener writing and report writing; its site says recruitment can cover 100+ markets.checked 9 Oct 2026
- Security certification
- Discuss says it has maintained ISO 27001 certification since 2019 and states it complies with GDPR, CCPA and COPPA.checked 9 Oct 2026
- Support
- The pricing page describes on-demand live session support as included from Elevate upward and as an add-on for Essentials; bundled session support includes 24/5 technical assistance and multilingual agents.checked 9 Oct 2026
The company
- Headquarters
- Seattle, Washington, United Stateschecked 28 Sep 2026
- Supported teams
- Discuss identifies consumer insights, product and R&D, brand and marketing, and agency teams as audiences for its platform.checked 9 Oct 2026
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