
DialerBee
Summary
DialerBee is a multilingual AI contact center platform for inbound queues, outbound campaigns, messaging, customer experience, and reporting. Its inbox groups voice, WhatsApp, SMS, and email into a customer thread, though inbound email ingestion is described as planned. Dialing modes include preview, progressive, power, and predictive, and AI answering-machine detection is described as supporting 11 languages. Layla is an AI voice agent; live agent assistance can provide call summaries, sentiment, suggested replies, and live transcription. The interface and language-aware AI support English, Arabic, Spanish, French, Italian, German, Turkish, Hindi, Urdu, Portuguese, and Indonesian. Listed integrations include CRM systems, calendars, WhatsApp Business, Zapier, Make, and Google Sheets. The developer portal documents REST endpoints and webhooks. DialerBee has Android, iOS, web, and API access. Starter costs $69.00 per month and Professional $129.00 per month; a 14-day trial is available, but there is no free plan.
Who it is for
DialerBee identifies BPOs, collections teams, telecom resellers, and regulated contact centers as target users. It may suit teams needing several dialing modes alongside messaging and agent-assistance features.
What is good
- Four dialing modes are listed.
- Inbox groups voice, WhatsApp, SMS, and email.
- AI agent assist includes live transcription.
- Interface and language-aware AI support 11 languages.
- 14-day trial is listed.
What to know first
- No free plan is offered.
- Starter recording retention is 30 days.
- Professional recording retention is 90 days.
- Inbound email ingestion is planned, not listed as available.
Verdict
DialerBee combines outbound dialing, inbound queues, messaging, and AI assistance across several platforms. Compare the plan-specific agent limits, retention periods, and support terms before choosing a tier.
DialerBee plans and pricing
All plansCompared on sales dialer software
- Free plan
- Nodialerbee.com
- Power dialer
- Yesdialerbee.com
- Predictive dialer
- Yesdialerbee.com
- Voicemail drop
- Yesdialerbee.com
- Call queue
- Yesdialerbee.com
- Local presence
- Yesdialerbee.com
- Parallel lines
- 1 linesdialerbee.com
Facts
- Product
- DialerBee describes itself as a multilingual AI contact center platform for inbound queues, outbound campaigns, messaging, AI assistance, customer experience, and reporting.dialerbee.com · 29 Sept 2026
- Channels
- Its omnichannel inbox supports voice, WhatsApp, SMS, and email as one thread per customer; inbound email ingestion is stated as planned.dialerbee.com · 29 Sept 2026
- Dialing
- The platform offers preview, progressive, power, and predictive dialing, with AI answering-machine detection described as supporting 11 languages.dialerbee.com · 29 Sept 2026
- AI
- Layla is an AI voice agent, while live agent assist provides call summaries, sentiment, suggested replies, and live transcription.dialerbee.com · 29 Sept 2026
- Languages
- DialerBee says its interface and language-aware AI support 11 languages: English, Arabic, Spanish, French, Italian, German, Turkish, Hindi, Urdu, Portuguese, and Indonesian.dialerbee.com · 29 Sept 2026
- Integrations
- Listed integrations include HubSpot, Salesforce, Zoho CRM, Microsoft Dynamics, Pipedrive, Google Calendar, Microsoft 365, WhatsApp Business, Zapier, Make, and Google Sheets.dialerbee.com · 29 Sept 2026
- API
- The developer portal provides per-tenant API keys and documents REST endpoints and webhook events for calls, agent status, dispositions, and compliance alerts.dialerbee.com · 29 Sept 2026
- Security and isolation
- The maker says API keys, OAuth tokens, and webhook subscriptions are tenant-scoped, and its partner page describes PostgreSQL row-level security for tenant data separation.dialerbee.com · 29 Sept 2026
- Certifications
- The pricing page footer says enterprise security review is available, a DPA is available, GDPR-supporting controls are offered, and SOC 2 Type II is planned.dialerbee.com · 29 Sept 2026
- Support
- Starter includes email support, Professional includes priority support and a customer success manager, and Enterprise includes dedicated support and an SLA.dialerbee.com · 29 Sept 2026
- Recording retention
- The listed recording retention is 30 days for Starter, 90 days for Professional, and one year for Enterprise.dialerbee.com · 29 Sept 2026
- Who it is for
- The maker identifies BPOs, collections teams, telecom resellers, and regulated contact centers as target users.dialerbee.com · 29 Sept 2026
Company
- Founded
- 2004dialerbee.com · 23 Sept 2026
- Headquarters
- Beirut, Lebanondialerbee.com · 23 Sept 2026
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Sources
- dialerbee.com· checked 29 Sept 2026
- dialerbee.com/about/· checked 29 Sept 2026
- dialerbee.com/integrations/· checked 29 Sept 2026
- dialerbee.com/pricing/· checked 29 Sept 2026




