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DeskMoz

Place
#59 of 94
Score
7.0
DeskMoz's website

The facts below are what the maker publishes about DeskMoz, checked and dated. Our editors have not written about it yet.

Plans and prices

From DeskMoz's own pricing page, checked 20 Sep 2026.

All about pricing
PlanPriceWhat it gives you
Professional 50—50 chats per month
Premium 200—200 chats per month
Premium 500—500 chats per month
Enterprise 6—6 dedicated chat agents per month
Customized quotationPriced on requestTailored to services and volume; shared CX experts priced by volume or dedicated CX experts priced by project; minimum contract term depends on requirements

The facts

Each one read from DeskMoz's own pages, with the date it was checked.

What it does

Channels
Its support covers voice, chat, email, and social media.checked 11 Oct 2026
Chat channels
omnichannelchecked 20 Sep 2026
Chat encryption
The privacy policy says LiveChat connections use 256-bit SSL encryption and information received from LiveChat APIs is end-to-end encrypted.checked 11 Oct 2026
Dashboard
A real-time dashboard provides information about calls, chats, and processes.checked 11 Oct 2026
Data handling
DeskMoz says it does not automatically collect information from customers of its clients and uses their information to answer questions, provide chat support, and generate sales leads.checked 11 Oct 2026
Integrations
DeskMoz describes native and Zapier integrations, with Zapier triggers for new chats, sales leads, and support tickets.checked 11 Oct 2026
Listed integrations
1000checked 20 Sep 2026
Live agent chat
Yeschecked 20 Sep 2026
Operations
Services include customer support, lead generation, and operational support such as billing, data, and claims processing.checked 11 Oct 2026
Pilot
The company offers a 10-day no-obligation pilot project, which it also describes as a free trial.checked 11 Oct 2026
Pricing terms
DeskMoz says setup is free, it does not require a credit card to get started, and quotes are tailored to services and volume.checked 11 Oct 2026
Reporting
DeskMoz offers reports with insights intended to help optimize processes and customer interactions.checked 11 Oct 2026
Security
Its privacy policy lists security audits, HTTPS-secured website and dashboard communications, employee background checks and NDAs, and a commitment to notify clients of a breach within 72 hours.checked 11 Oct 2026
Service
DeskMoz provides outsourced customer support and business process services, including call center and live chat support.checked 11 Oct 2026
Staffing
DeskMoz says its CX professionals are trained, skilled, in-house employees.checked 11 Oct 2026
Support availability
DeskMoz says its customer support service is available 24/7 and offers live chat for questions.checked 11 Oct 2026
Visitor tracking
Yeschecked 20 Sep 2026

The company

Company history
DeskMoz says Ashish Biyani and Nishant Singhvi founded it on 4 May 2005.checked 11 Oct 2026
Founded
2005checked 28 Sep 2026
Headquarters
Jaipur, Rajasthan, Indiachecked 28 Sep 2026

Money

Free plan
Nochecked 20 Sep 2026

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