DeskMoz
7.0#59 in live chat softwareAndroidiOSWeb
VisitDeskMoz vs Freshchat
What both publish
| Fact | DeskMoz | Freshchat |
|---|---|---|
| Channels | Its support covers voice, chat, email, and social media. | Freshchat supports website and mobile-app chat, email, Facebook and Instagram messaging, SMS, WhatsApp, LINE, and Google Business Messages. |
| Chat channels | omnichannel | omnichannel |
| Founded | 2005 | 2010 |
| Free plan | No | Yes |
| Headquarters | Jaipur, Rajasthan, India | San Mateo, California, United States |
| Integrations | DeskMoz describes native and Zapier integrations, with Zapier triggers for new chats, sales leads, and support tickets. | Freshchat lists Shopify, Salesforce, Slack, Jira, and Five9 as featured integrations and says the Freshworks Marketplace has 1,000+ ready-to-install integrations. |
| Listed integrations | 1000 | 1000 |
| Live agent chat | Yes | Yes |
| Security | Its privacy policy lists security audits, HTTPS-secured website and dashboard communications, employee background checks and NDAs, and a commitment to notify clients of a breach within 72 hours. | Standalone Freshchat data stores are encrypted in transit and at rest, with controls audited under SOC 2, ISO 27001, ISO 27701, and Cyber Essentials Plus certifications. |
DeskMoz plans
- Professional 50—
- Premium 200—
- Premium 500—
- Enterprise 6—
- Customized quotationPriced on request
Freshchat plans
- FreeFree
- Growth$19 a month
- Pro$49 a month
- Enterprise$79 a month
Pick DeskMoz if…
You want what its maker publishes above — check its page for the details.
Pick Freshchat if…
Freshchat suits teams that handle customer conversations across websites, apps, and messaging channels. Its free plan accommodates up to 10 agents, while paid tiers add features such as multilingual conversations and intelligent routing.