Chatwoot
9.4#1 in help desk softwareFrom $19 a monthFree planAndroidiOSWebAPI
VisitChatwoot vs DeskMoz
What both publish
| Fact | Chatwoot | DeskMoz |
|---|---|---|
| Chat channels | omnichannel | omnichannel |
| Founded | 2016 | 2005 |
| Free plan | Yes | No |
| Listed integrations | 15 | 1000 |
| Live agent chat | Yes | Yes |
| Security | Chatwoot states that it is SOC 2 Type II certified, GDPR compliant, and encrypts data at rest and in transit with AES-256 using AWS KMS hardware security modules. | Its privacy policy lists security audits, HTTPS-secured website and dashboard communications, employee background checks and NDAs, and a commitment to notify clients of a breach within 72 hours. |
| Visitor tracking | Yes | Yes |
Chatwoot plans
- HackerFree
- Startups$19 a month
- Business$39 a month
- Enterprise$99 a month
- Captain AI additional credits$20 a month
- Community EditionFree
DeskMoz plans
- Professional 50—
- Premium 200—
- Premium 500—
- Enterprise 6—
- Customized quotationPriced on request
Pick Chatwoot if…
Chatwoot suits support, sales, or engagement teams that want to manage multiple conversation channels together. It also fits teams that need self-hosting, API access, or a shared knowledge base.
Pick DeskMoz if…
You want what its maker publishes above — check its page for the details.