CROSStrax

Summary

CROSStrax is cloud-based case management software for investigators, with tools for intake, case work, billing, assignments, evidence, contacts, communications, and reports. It supports case intake forms, custom case fields, workflow automation, audit trails, and reporting dashboards, with Android, iOS, and web access. Teams can manage permissions by role and review permission logs. CROSStrax says stored database data is encrypted and password protected, uses 256-bit SSL for subdomains, and has SOC 2 Type II certification based on independent auditing. Integrations include QuickBooks, Microsoft Office, Zapier, Delvepoint, IRBsearch, email, and transcription. Plans range from $35 to $295 per month or $420 to $3,540 per year. A 7-day trial starts clients on an unlimited plan; cancel during the trial and there is no charge. Afterward, clients can downgrade. Billing is pay-as-you-go with no contracts or obligations.

Who it is for

CROSStrax suits investigators and investigative teams that need shared case records, reports, and workflow tools across web and mobile devices. Its plans accommodate different numbers of administrators and investigators, with unlimited clients and cases in the listed plans.

Compared on case management software

Free plan

Nocrosstrax.co

Paid from

$35/user/mocrosstrax.co

Case intake forms

Yescrosstrax.co

Workflow automation

Yescrosstrax.co

Custom case fields

Yescrosstrax.co

Audit trail

Yescrosstrax.co

Reporting dashboards

Yescrosstrax.co

Mobile apps

Yescrosstrax.co

Deployment

cloudcrosstrax.co

Facts

Monthly pricing

Paid plans range from $35 to $295 per month.crosstrax.co · 28 Sept 2026

Annual pricing

Annual plans range from $420 to $3,540 per year.crosstrax.co · 28 Sept 2026

Free trial

The trial lasts 7 days, with no obligation and no credit card required.crosstrax.co · 28 Sept 2026

Trial plan limit

Clients start on an unlimited plan during the trial and can downgrade afterward.crosstrax.co · 28 Sept 2026

Trial cancellation

Canceling during the free trial results in no charge.crosstrax.co · 28 Sept 2026

Billing model

The service is pay-as-you-go with no contracts or obligations.crosstrax.co · 28 Sept 2026

Platform access

The system is cloud-based and accessible from internet-connected computers and mobile devices.crosstrax.co · 28 Sept 2026

Data encryption

Stored database data is encrypted and password protected, with 256-bit SSL for subdomains.crosstrax.co · 28 Sept 2026

SOC 2 certification

The platform states that it has SOC 2 Type II certification based on independent auditing.crosstrax.co · 28 Sept 2026

Data access control

Access is limited to the customer and users they choose; CROSStrax says it cannot access case data.crosstrax.co · 28 Sept 2026

Team permissions

The platform provides role-based access and permission logs.crosstrax.co · 28 Sept 2026

Software integrations

Integrations include QuickBooks, Microsoft Office, Zapier, Delvepoint, IRBsearch, email, and transcription.crosstrax.co · 28 Sept 2026

Case management

Features include evidence, contact, communication, case, billing, assignment, and report management.crosstrax.co · 28 Sept 2026

Reports and dashboards

The platform supports professional PDF reports, visual analytics, and dashboards.crosstrax.co · 28 Sept 2026

Support services

Support includes onboarding, setup, training, content creation, and customized plans.crosstrax.co · 28 Sept 2026

Company history

The platform was developed and refined over more than two decades with investigator collaboration.crosstrax.co · 28 Sept 2026

Company contact

CROSStrax lists a Destin, Florida address, phone number, and support email.crosstrax.co · 28 Sept 2026

Company

Headquarters

Destin, Florida, United Statescrosstrax.co · 28 Sept 2026

Where it ranks on Everything Xiaomi

• Best Case Management Software in 2026#52 of 177

Sources

• crosstrax.co/pricing/· checked 28 Sept 2026
• crosstrax.co· checked 28 Sept 2026