Convo360
The facts below are what the maker publishes about Convo360, checked and dated. Our editors have not written about it yet.
Plans and prices
From Convo360's own pricing page, checked 11 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Free | Free | 1 workspace to try · 14-day trial, all unlocked · bring your own AI keys |
| Starter | ₹999 a month | 1 workspace · WhatsApp + Web chat · flows, knowledge base, CRM and forms · Monthly; GST (18%) extra |
| Pro | ₹2,999 a month | 3 workspaces · AI voice calls · all integrations and connectors · Monthly; GST (18%) extra |
| Support Desk add-on | ₹2,999 a month | Tickets from WhatsApp, Instagram, website chat, SMS, Telegram and email · SLA timers, escalation, CSAT and support dashboard · Monthly on top of plan; GST (18%) extra |
| Business | ₹7,999 a month | Unlimited workspaces · REST API and appointments · unlimited team seats · Monthly; GST (18%) extra |
The facts
Each one read from Convo360's own pages, with the date it was checked.
What it does
- AI bot generation
- Yeschecked 21 Sep 2026
- AI models
- Users can choose OpenAI, Claude or Gemini per agent and connect their own API keys.checked 11 Oct 2026
- Analytics
- The platform transcribes and makes calls and chats searchable, with metrics including conversions, minutes and success rate.checked 11 Oct 2026
- Channels
- The site lists WhatsApp, Instagram, Messenger, web chat, Telegram, SMS, email, RCS, Slack, Teams, WeChat, LINE, Viber and Discord among its channels.checked 11 Oct 2026
- Compliance controls
- The product describes consent capture, STOP opt-outs, a do-not-disturb list and guardrails for WhatsApp templates and Indian calling and SMS rules.checked 11 Oct 2026
- Data export
- The product page says users can export account data at any time.checked 11 Oct 2026
- Deployment channels
- multichannelchecked 21 Sep 2026
- Flow builder
- Its visual drag-and-drop flow builder supports buttons, menus, AI replies and integrations for calls and chat.checked 11 Oct 2026
- Human handoff
- Yeschecked 21 Sep 2026
- Integrations
- The product page lists provider connections including Meta, Plivo, Twilio, Exotel, SIP, OpenAI, Gemini, Anthropic, Sarvam, Smallest.ai, ElevenLabs, Razorpay and Stripe.checked 11 Oct 2026
- Intended users
- The maker presents the product for businesses including e-commerce, retail, clinics, education, restaurants, travel, logistics and professional services.checked 11 Oct 2026
- Knowledge-base answers
- Yeschecked 21 Sep 2026
- Product
- Convo360 provides AI agents for voice calls and chat across WhatsApp and other channels, including lead qualification and appointment booking.checked 11 Oct 2026
- Security
- The maker says provider credentials are encrypted at rest, account activity is audited, and the database and uploaded media are backed up nightly.checked 11 Oct 2026
- Support
- The site lists WhatsApp and phone support Monday–Saturday, 10 am–7 pm IST.checked 11 Oct 2026
- Visual flow builder
- Yeschecked 21 Sep 2026
- Voice cloning
- The site says users can record 1–2 minutes for AI to clone their voice, tone and accent.checked 11 Oct 2026
The company
- Company
- The site identifies Convo360 as powered by A Plus Solution and says it is built in India.checked 11 Oct 2026
Money
- Free plan
- Nochecked 21 Sep 2026
- Third-party costs
- AI, WhatsApp/Meta and telephony usage are billed directly by those providers; Convo360 says it adds no markup.checked 11 Oct 2026
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