Comcent
The facts below are what the maker publishes about Comcent, checked and dated. Our editors have not written about it yet.
Plans and prices
From Comcent's own pricing page, checked 23 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Community Edition | — | Open-source AGPL-licensed edition · Self-hosted on a Linux server · Bring your own SIP trunk |
| Free | Free | Community Edition · self-hosted · AGPL-3.0 · Free |
| Starter | $20 a month | 5 concurrent calls · extra concurrent call $3/month each · recording retention 30 days · AI Insights pay as you go · additional AI Insights $0.020/min · transfer intelligence $0.03/min · $20 /month |
| Team | $99 a month | 20 concurrent calls · extra concurrent call $4/month each · recording retention 1 year · 3,000 AI Insights min/month · additional AI Insights $0.015/min · transfer intelligence $0.03/min · $99 /month |
| Scale | $249 a month | 50 concurrent calls · extra concurrent call $5/month each · recording retention 3 years · 10,000 AI Insights min/month · additional AI Insights $0.012/min · transfer intelligence $0.03/min · $249 /month |
| Enterprise | Priced on request | Self-hosted · billing, compliance and audit features · commercial licensing and support · Custom |
The facts
Each one read from Comcent's own pages, with the date it was checked.
What it does
- AI insights
- AI Insights can provide call transcripts, summaries, sentiment, labels and semantic search.checked 11 Oct 2026
- Call routing
- A visual flow editor routes inbound calls through menus, business hours, queues and voice bots.checked 11 Oct 2026
- Carriers
- Customers bring their own SIP trunk; the documentation names Twilio, Telnyx and Bandwidth as examples.checked 11 Oct 2026
- Cloud and self-hosting
- Comcent Cloud is hosted by Comcent, while Community Edition runs on a Linux server with Docker Compose.checked 11 Oct 2026
- Data controls
- Comcent's compliance tools include deleting, downloading or anonymizing call data.checked 11 Oct 2026
- Developer access
- Comcent exposes a JSON REST API and webhooks, and supports multi-tenant organisations.checked 11 Oct 2026
- Digital channel scope
- voice_onlychecked 23 Sep 2026
- Enterprise compliance
- Enterprise includes GDPR workflows for data-subject access and erasure requests, retention policies and compliant handling of recordings and transcripts.checked 11 Oct 2026
- Inbound calling
- Yeschecked 23 Sep 2026
- Integrations
- Webhooks deliver processed calls as vCon documents for storage in a CRM, data warehouse or ticketing tool.checked 11 Oct 2026
- Outbound dialer
- Yeschecked 23 Sep 2026
- Product
- Comcent provides voice infrastructure with phone numbers, a browser based softphone, queues, call recording, AI call analysis and a real-time AI voice bot.checked 11 Oct 2026
- Self-hosted AI
- Self-hosted installations use the customer's own storage and Deepgram and OpenAI API keys for AI features.checked 11 Oct 2026
- Support
- The company says it reads and answers every message sent to [email protected].checked 11 Oct 2026
- Webhook limitation
- Webhook deliveries are attempted once, and failed deliveries are logged without retries.checked 11 Oct 2026
Money
- Billing limit
- If the prepaid wallet runs out, calls pause until it is topped up.checked 11 Oct 2026
- Free plan
- Yeschecked 23 Sep 2026
The company
- Company
- The site footer identifies the company as Comcent Technologies Private Limited.checked 11 Oct 2026
- Headquarters
- Brahmavara, Karnataka, Indiachecked 28 Sep 2026
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