Comcent
7.1#47 in call center softwareFrom $20 a monthFree planWebAPILinuxSelf-hosted
VisitComcent vs VICIdial
What both publish
| Fact | Comcent | VICIdial |
|---|---|---|
| Digital channel scope | voice_only | voice_plus_digital |
| Free plan | Yes | Yes |
| Headquarters | Brahmavara, Karnataka, India | St. Petersburg, Florida, United States |
| Inbound calling | Yes | Yes |
| Integrations | Webhooks deliver processed calls as vCon documents for storage in a CRM, data warehouse or ticketing tool. | Listed add-ons include CRM integrations, VICIphone WebRTC, WordPress, DNC.com, QueueMetrics, Cepstral, Oreka and KHOMP. |
| Outbound dialer | Yes | Yes |
| Product | Comcent provides voice infrastructure with phone numbers, a browser based softphone, queues, call recording, AI call analysis and a real-time AI voice bot. | VICIdial is an enterprise-class, open-source contact center suite with a predictive dialer. |
Comcent plans
- Community Edition—
- FreeFree
- Starter$20 a month
- Team$99 a month
- Scale$249 a month
- EnterprisePriced on request
VICIdial plans
- Free Open-Source DownloadFree
- VICIhost hosting$400 a month
- Additional VICIhost server provisioning$500, paid once
- VICIhost initial provisioning$1,000, paid once
Pick Comcent if…
You want what its maker publishes above — check its page for the details.
Pick VICIdial if…
You want what its maker publishes above — check its page for the details.