Collar
Collar provides pet-business software for managing grooming appointments, schedules, payments and related operations.
What Collar is
Collar provides pet-business software for managing grooming appointments, schedules, payments and related operations. Groomers can accept booking requests 24/7, with availability shaped by rules for breed, size, coat type, staff and capacity. Schedules can be set for individual groomers or shared across services. Automated reminders can go through in-app chat, email or SMS according to customer preferences and past interactions. Businesses can request deposits, charge a card on file after an appointment and adjust the final total before payment. Collar Chat supports text, photos, video and reports, as well as reminders and ready-to-collect notices. Pet and owner profiles can hold vaccination information, earlier grooming notes and contact details. Other listed tools include marketing campaigns, e-commerce, multi-site management, reporting, tagging automations and staff task management. Collar is available on Android, iOS and web. Plans start with Essential at £49 a month, billed £49 / m; it allows up to 3 service listings, 5 team members, 1 site and 500 transactional SMS. A 14-day trial is available.
Good
- Accepts grooming booking requests 24/7.
- Automates reminders through chat, email or SMS.
- Stores pet vaccination details and grooming notes.
- Available on Android, iOS and web.
- Offers a 14-day trial.
Watch out
- No free plan.
- Essential is limited to 3 service listings and 5 team members.
- UK transaction fees are 1.5% + 20p on all plans.
Who it suits
Collar suits grooming businesses that need online booking, staff scheduling, customer communications and payment tools. The plan limits may matter to businesses comparing service listings, team size, locations and SMS needs.
Verdict
Collar combines grooming bookings, scheduling, communications and payments with pet records and other business tools. Review the plan limits and listed UK transaction fees against the needs of your operation.
Plans and prices
From Collar's own pricing page, checked 7 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Essential | £49 a month | Up to 3 service listings · 5 team members · 1 site · 500 transactional SMS · £49 / m |
| Premium | £99 a month | Up to 6 service listings · 10 team members · 1 site · 1,500 transactional SMS · £99 / m |
| Business | £199 a month | Up to 12 service listings · 15 team members · 2 sites · 2,000 transactional SMS · £199 / m |
The facts
Each one read from Collar's own pages, with the date it was checked.
What it does
- Communications
- Collar Chat supports text, photo, video and report sharing, along with reminders and ready-to-collect notifications.checked 7 Oct 2026
- Data migration
- The pricing page lists a £50 one-time data migration fee for Essential and says data migration is included in Premium and Business.checked 7 Oct 2026
- Integrations
- The pricing page lists Google Analytics and Google Calendar integrations; the grooming page says payment processing is handled by Stripe.checked 7 Oct 2026
- Online booking
- Groomers can accept booking requests 24/7, with availability governed by rules for breed, size, coat type, staff availability and capacity.checked 7 Oct 2026
- Other features
- The platform also lists marketing campaigns, e-commerce, multi-site management, reporting, tagging automations and staff task management.checked 7 Oct 2026
- Payments
- Businesses can request deposits, automatically charge cards on file after appointments, and adjust the final total before payment.checked 7 Oct 2026
- Pet records
- Pet and owner profiles can include vaccination information, grooming notes from past appointments and contact details.checked 7 Oct 2026
- Pricing limits
- The pricing page lists domestic Visa and Mastercard acceptance only and UK transaction fees of 1.5% + 20p on all three plans.checked 7 Oct 2026
- Product
- Collar provides pet-business software for managing grooming appointments, scheduling, payments and other business operations.checked 7 Oct 2026
- Reminders
- Automated reminders can be sent through in-app chat, email or SMS based on customer preferences and past interactions.checked 7 Oct 2026
- Scheduling
- The system supports groomer-specific schedules or shared schedules across services, with availability and capacity management.checked 7 Oct 2026
- Security
- Collar says data is encrypted, user personal data or activity is not tracked or shared with third parties, requests use SSL encryption over a proxy tunnel, and Stripe handles payment processing.checked 7 Oct 2026
- Support
- The pricing page includes email support and monthly service setup and advisory sessions, with one session on Essential, two on Premium and four on Business.checked 7 Oct 2026
The company
- Maker
- The site identifies Collar Ltd as the trademark holder and says the company is registered in England and Wales.checked 7 Oct 2026
Where it runs
- Mobile apps
- The Collar app is available through the iOS App Store and Android app store.checked 7 Oct 2026
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