Cloud One Business Communication Suite
The facts below are what the maker publishes about Cloud One Business Communication Suite, checked and dated. Our editors have not written about it yet.
Plans and prices
From Cloud One Business Communication Suite's own pricing page, checked 12 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| BCS Elite Enterprise Plan Annual License - User Based | — | Elite software edition · User-based licensing · Annual subscription license, payable 100% in advance; user-based pricing |
| Managed BCS Business Cloud Edition Subscription | Priced on request | 500 minutes call recording per system · Simultaneous calls ratio 1:4 · 2 call queues and 2 custom IVR prompts at setup · Kenyan residency required for Cloud One phone numbers · 1 Year Contract; monthly, quarterly or annual billing options |
| Managed BCS Contact Centre Cloud Edition Subscription | Priced on request | 500 minutes call recording per system · Simultaneous calls ratio 1:1 · 2 call queues and 2 custom IVR prompts at setup · Optional phone numbers · 1 Year Contract |
| Managed BCS Elite Subscription - User Based | Priced on request | Dedicated single-tenant host · Capacity increases in increments of 10 users · Call recording limited by system data disk capacity · Kenyan residency required for Cloud One phone numbers · 1 Year Contract, renews yearly; quarterly or annual billing options |
| Self Managed BCS Business Cloud Edition Subscription | Priced on request | 500 minutes call recording per system · Simultaneous calls ratio 1:4 · Technical expertise required for setup and support · Cloud One phone numbers require country residency proof · 1 Year Contract; monthly, quarterly or annual billing options |
The facts
Each one read from Cloud One Business Communication Suite's own pages, with the date it was checked.
What it does
- Business numbers
- multiplechecked 22 Sep 2026
- Call automation
- Its visual Call Flow Designer creates call flows without coding and can route calls by caller input, time, language or customer type.checked 12 Oct 2026
- Call center
- Listed call-center capabilities include automatic call distribution, queues, wallboards, agent coaching, call recording, callbacks and reports.checked 12 Oct 2026
- Call routing
- customchecked 22 Sep 2026
- Clients
- Simu Connect offers web, Android, iOS, Windows, macOS and Google Chrome extension clients.checked 12 Oct 2026
- Communications
- The suite combines SIP trunk voice calling, video conferencing, omnichannel messaging and third-party integrations.checked 12 Oct 2026
- Compatibility
- Cloud One says the system supports auto-provisioning for over 270 IP phone models and is certified with over 120 ITSPs.checked 12 Oct 2026
- Deployment
- The product page lists multi-tenant cloud, single-tenant Cloud One hosting, self-hosting, on-premises deployment and Cloud One appliances.checked 12 Oct 2026
- Downloads
- The maker's downloads page provides an administrator guide and CRM integration guides for Odoo, Salesforce and Bitrix24.checked 12 Oct 2026
- Integrations
- Listed integrations include WhatsApp, Facebook Messenger, HubSpot, Zoho, Salesforce, Bitrix24, Odoo, Oracle, Zendesk, Zoho Desk and Microsoft 365.checked 12 Oct 2026
- Messaging
- The omnichannel inbox supports website live chat, SMS, WhatsApp and Facebook messages in Simu Connect clients.checked 12 Oct 2026
- Product
- Cloud One describes BCS as a business phone and contact-center system for businesses in Kenya and East Africa.checked 12 Oct 2026
- Security
- The feature matrix lists SRTP and TLS call encryption, SIP defense, a global anti-hacking IP blocklist, password policy enforcement and two-factor authentication.checked 12 Oct 2026
- Support
- The self-managed trial states that technical expertise is required and technical support is paid.checked 12 Oct 2026
The company
- Company
- Cloud One Limited says it is a Kenyan telephony provider established in 2017 and licensed and regulated by the Communications Authority of Kenya.checked 12 Oct 2026
- Founded
- 2017checked 19 Oct 2026
- Headquarters
- Nairobi, Kenyachecked 19 Oct 2026
Where it runs
- Desktop and mobile apps
- Yeschecked 22 Sep 2026
Money
- Trial
- Cloud One offers a 30-day free trial for self-managed systems and a 7-day money-back guarantee for managed systems.checked 12 Oct 2026
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