CitizenOne
The facts below are what the maker publishes about CitizenOne, checked and dated. Our editors have not written about it yet.
Plans and prices
From CitizenOne's own pricing page, checked 11 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Free account | Free | 1 admin · 1 user · 1 department · 1 citizen · 1 GB storage · chat and email support |
| Basic | €40 a month | 1 administrator · 2 users included, up to 4 total · 1 department · unlimited citizens · 1 GB storage · chat and email support · €33 per month billed yearly |
| Pro | €94 a month | 1 administrator · 4 users included · 3 departments · unlimited citizens · 3 GB storage · phone, chat and email support · €77 per month billed yearly |
The facts
Each one read from CitizenOne's own pages, with the date it was checked.
What it does
- AI assistant
- CitizenOne AI can draft a daily handover for a person to review and approve; the draft is not the case record.checked 11 Oct 2026
- Audit trail
- Yeschecked 24 Sep 2026
- Cancellation
- The pricing page states cancellation requires the current month plus three months' notice, and paid periods are not refunded.checked 11 Oct 2026
- Case intake forms
- Yeschecked 24 Sep 2026
- Core features
- Features listed include journaling, plans and goals, protocols, medication, citizen calendars, contacts, shift scheduling, chat, document management and financial management.checked 11 Oct 2026
- Data location
- The site says data is hosted in the EU with an ISO 27001-certified provider.checked 11 Oct 2026
- Deployment
- cloudchecked 24 Sep 2026
- Integrations
- The site says integrations are available and are purchased separately as apps, but the integrations page could not be opened to confirm specific products.checked 11 Oct 2026
- Pricing limit
- Apps such as Secure email, CitizenOne AI and integrations are purchased separately and their prices are agreed with the customer.checked 11 Oct 2026
- Purpose
- CitizenOne is care management software for social care, with care notes, support plans, medication records, rotas and secure communication in one system.checked 11 Oct 2026
- Reporting dashboards
- Yeschecked 24 Sep 2026
- Security controls
- CitizenOne describes secure EU hosting, data encryption, role-based access control and audit logs.checked 11 Oct 2026
- Support and onboarding
- The site says onboarding includes staff training, support and optional courses.checked 11 Oct 2026
- Who it is for
- The site says CitizenOne is built for supported living, care homes and other social care providers.checked 11 Oct 2026
- Workflow automation
- Yeschecked 24 Sep 2026
Money
- Free account limit
- The free account is limited to one admin, one user, one department, one citizen and 1 GB storage.checked 11 Oct 2026
- Plan differences
- The pricing page says all features are included in every plan and capacity determines the plan; apps are purchased separately.checked 11 Oct 2026
The company
- Headquarters
- Frederiksberg, Denmarkchecked 19 Oct 2026
Where it runs
- Mobile app
- The platform includes an app for iOS and Android.checked 11 Oct 2026
- Mobile apps
- Yeschecked 24 Sep 2026
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