Chatsi
The facts below are what the maker publishes about Chatsi, checked and dated. Our editors have not written about it yet.
Plans and prices
From Chatsi's own pricing page, checked 12 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Lite | $1,200 a month | Up to 250 SKUs · Up to 40K monthly site visitors · Simple knowledge base · Assisted onboarding |
| Enterprise | Priced on request | Quote for total learned SKUs · Quote for monthly site visitors · Quote for custom knowledge base · Dedicated support manager · Enterprise governance & SLA · Enterprise Quote |
| Pro | Priced on request | Up to 2,500 total learned SKUs · Up to 250K monthly site visitors · Up to 500 item knowledge base · White-glove onboarding · Based on your needs |
The facts
Each one read from Chatsi's own pages, with the date it was checked.
What it does
- AI bot generation
- Yeschecked 21 Sep 2026
- Analytics
- The product includes real-time performance and customer behavior analytics and says conversation data provides insights for marketing, retention, and merchandising.checked 12 Oct 2026
- Brand customization
- Chatsi says it trains the chatbot on a store’s product data, brand voice, and industry context, with tailored use cases such as upselling and pre-sales Q&A.checked 12 Oct 2026
- Catalog knowledge
- Its AI Knowledge Hub is described as understanding product catalogs, specifications, and variants across 10,000+ SKUs.checked 12 Oct 2026
- Compliance
- Chatsi’s privacy policies state compliance with GDPR, CCPA/CPRA where applicable, and PIPEDA.checked 12 Oct 2026
- Data sources
- The chatbot can use store product data, manuals, guides, images, videos, documents, public reviews and social sources, and optionally customer demographics, purchase history, and preferences.checked 12 Oct 2026
- Deployment channels
- websitechecked 21 Sep 2026
- Human handoff
- Yeschecked 21 Sep 2026
- Intended customers
- The site describes Chatsi as built for ecommerce brands with complex products, premium purchases, and large catalogs, including electronics, specialty goods, fashion, and home goods.checked 12 Oct 2026
- Knowledge-base answers
- Yeschecked 21 Sep 2026
- Languages
- Chatsi says its AI can train in English and answer shoppers in any language without special training materials or translation.checked 12 Oct 2026
- Notable limits
- The pricing comparison lists SKU limits of up to 100 for Lite, 100–10,000 for Pro, and unlimited for Enterprise.checked 12 Oct 2026
- Paid from
- 1200checked 21 Sep 2026
- Privacy
- The data processing policy says Chatsi processes customer personal data according to documented customer instructions and does not use or disclose it beyond authorized purposes.checked 12 Oct 2026
- Product
- Chatsi is an AI-powered ecommerce shopping concierge that answers product questions, recommends products, and aims to drive sales.checked 12 Oct 2026
- Security
- Chatsi’s data processing policy lists encryption in transit and at rest, multi-factor authentication, access controls, security assessments, and secure API-key management as safeguards.checked 12 Oct 2026
- Support
- Pricing lists support response times of 24 hours for Lite, 6 hours for Pro, and 1 hour for Enterprise.checked 12 Oct 2026
Money
- Free plan
- Nochecked 21 Sep 2026
- Trial
- The site says most proof-of-concept trials last 30 days to tune the AI persona and source data; its pricing page says a free proof of concept may be available to qualifying customers.checked 12 Oct 2026
The company
- Headquarters
- Holladay, Utah, United Stateschecked 28 Sep 2026
Where it runs
- Platforms and integrations
- The site lists Shopify, Salesforce Commerce Cloud, WooCommerce, BigCommerce, Magento, WordPress, and Miva as supported ecommerce platforms.checked 12 Oct 2026
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