Chatlio
The facts below are what the maker publishes about Chatlio, checked and dated. Our editors have not written about it yet.
Plans and prices
From Chatlio's own pricing page, checked 12 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Mini | $30 a month | 2 operators · 1 widget · 250 conversations / month · unlimited domains and bandwidth · billed monthly |
| Team | $70 a month | 5 operators · 2 widgets · 2,000 conversations / month · triggers and auto-messages · saved replies · lead qualification and pre-chat questions · white-label widget · billed monthly; launch price, regular price $100/month |
| Business | $200 a month | 15 operators · 10 widgets · 6,000 conversations / month · priority support · billed monthly |
| Scale | $500 a month | 50 operators · 25 widgets · 20,000 conversations / month · direct line to the founder · pay by invoice · billed monthly |
The facts
Each one read from Chatlio's own pages, with the date it was checked.
What it does
- Availability
- The widget can follow operating hours or Slack presence, be switched manually, and show an offline contact form or be hidden.checked 12 Oct 2026
- Compliance
- Chatlio states that it is GDPR compliant and links to its Data Privacy Framework participant listing.checked 12 Oct 2026
- Customization
- Every plan includes full CSS customization, and the widget’s shape, color, text and language can be changed.checked 12 Oct 2026
- Engagement
- Triggers can send messages based on time on a page, scrolling or a return visit, and pre-chat questions can collect visitor details.checked 12 Oct 2026
- Integrations
- The product lists APIs, webhooks, Zapier and Segment, alongside Slack and Discord team platforms.checked 12 Oct 2026
- Limits
- Mini includes 2 operators, Team 5, Business 15 and Scale 50; the pricing page also sets monthly conversation and widget limits for each plan.checked 12 Oct 2026
- Mobile
- Operators can answer visitors through the Slack mobile app, and Chatlio says there is no separate Chatlio app to install.checked 12 Oct 2026
- Product
- Chatlio connects a website chat widget to Slack or Discord so a team can answer visitors from its workspace.checked 12 Oct 2026
- Security
- Chatlio says data is encrypted in transit using TLS and at rest in its databases and storage systems, including stored chat content when history storage is enabled.checked 12 Oct 2026
- Support
- Chatlio offers product help by email or through its website chat widget; Business includes priority support and Scale includes a direct line to the founder.checked 12 Oct 2026
- Visitor context
- Operators can see visitor location, page, local time, browser and operating system, along with details provided through identify().checked 12 Oct 2026
- Widget setup
- The widget is installed by adding an embed snippet to a website, with guides for React, Next.js, WordPress, Shopify, Squarespace and Webflow.checked 12 Oct 2026
The company
- Company
- The company identifies itself as Chatlio LLC, says it was founded in Seattle, Washington, and describes its team as distributed.checked 12 Oct 2026
- Founded
- 2015checked 28 Sep 2026
- Headquarters
- Seattle, Washington, United Stateschecked 28 Sep 2026
- Team support
- Several teammates can join the same visitor conversation, and each visitor gets a dedicated Slack channel.checked 12 Oct 2026
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