Chatlio
6.9#65 in live chat softwareFrom $30 a monthAndroidiOSWebAPI
VisitChatlio vs Freshchat
What both publish
| Fact | Chatlio | Freshchat |
|---|---|---|
| Founded | 2015 | 2010 |
| Headquarters | Seattle, Washington, United States | San Mateo, California, United States |
| Integrations | The product lists APIs, webhooks, Zapier and Segment, alongside Slack and Discord team platforms. | Freshchat lists Shopify, Salesforce, Slack, Jira, and Five9 as featured integrations and says the Freshworks Marketplace has 1,000+ ready-to-install integrations. |
| Security | Chatlio says data is encrypted in transit using TLS and at rest in its databases and storage systems, including stored chat content when history storage is enabled. | Standalone Freshchat data stores are encrypted in transit and at rest, with controls audited under SOC 2, ISO 27001, ISO 27701, and Cyber Essentials Plus certifications. |
| Support | Chatlio offers product help by email or through its website chat widget; Business includes priority support and Scale includes a direct line to the founder. | Freshchat provides support through phone, live chat, email, community forums, and a knowledge base. |
Chatlio plans
- Mini$30 a month
- Team$70 a month
- Business$200 a month
- Scale$500 a month
Freshchat plans
- FreeFree
- Growth$19 a month
- Pro$49 a month
- Enterprise$79 a month
Pick Chatlio if…
You want what its maker publishes above — check its page for the details.
Pick Freshchat if…
Freshchat suits teams that handle customer conversations across websites, apps, and messaging channels. Its free plan accommodates up to 10 agents, while paid tiers add features such as multilingual conversations and intelligent routing.