Chatlayer by Sinch
The facts below are what the maker publishes about Chatlayer by Sinch, checked and dated. Our editors have not written about it yet.
Plans and prices
From Chatlayer by Sinch's own pricing page, checked 12 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Chatlayer | Priced on request | Contact sales for pricing; no Chatlayer plan prices listed on Sinch’s pricing page |
The facts
Each one read from Chatlayer by Sinch's own pages, with the date it was checked.
What it does
- AI bot generation
- Yeschecked 21 Sep 2026
- AI integration
- The product page describes a GPT-3 integration for more personalized bot responses.checked 12 Oct 2026
- Analytics
- The platform provides bot-message analysis and a dashboard for administrators to inspect bot health.checked 12 Oct 2026
- Business integrations
- Chatlayer says it integrates through its API with major CRM, ticketing, knowledge-base, and contact-center solutions.checked 12 Oct 2026
- Deployment channels
- multichannelchecked 21 Sep 2026
- Human handoff
- Yeschecked 21 Sep 2026
- Languages
- Chatlayer’s NLP lets bots understand and communicate in more than 100 languages across channels.checked 12 Oct 2026
- Messaging channels
- Sinch lists WhatsApp, RCS, SMS, MMS, Facebook Messenger, Instagram, Viber, Telegram, KakaoTalk, LINE, WeChat, Sinch Push, and Sinch Live Chat among its Conversation API channels.checked 12 Oct 2026
- No-code builder
- Sinch says users can set up chatbots without coding and start from industry-tailored templates.checked 12 Oct 2026
- Product
- Chatlayer provides smart chatbots and voice bots for engaging with customers across multiple channels.checked 12 Oct 2026
- Security
- The Chatlayer documentation states that the platform is ISO 27001 certified.checked 12 Oct 2026
- Support
- Sinch’s support page says its knowledge base and community cover Chatlayer and offers a support request form.checked 12 Oct 2026
- Trust and compliance
- Sinch’s Trust Center lists ISO 27001:2022, SOC 2 Type II, PCI, GDPR, and HIPAA badges and notes that certifications may apply to specific products.checked 12 Oct 2026
- Visual flow builder
- Yeschecked 21 Sep 2026
- Who it is for
- Sinch presents Chatlayer for businesses seeking to automate customer care, engage customers, and personalize experiences for clients and prospects.checked 12 Oct 2026
The company
- Company founded
- Sinch’s about page says its founders set out in 2008 to transform customer communications.checked 12 Oct 2026
- Founded
- 2018checked 19 Oct 2026
- Headquarters
- Stockholm, Swedenchecked 19 Oct 2026
Money
- Trial availability
- The Chatlayer product page offers a “Try for free” signup, but does not state a trial duration.checked 12 Oct 2026
Alternatives to Chatlayer by Sinch
- 1
Voiceflow
Free planAndroidiOSWebAPI9.0From $972 a year - 2
Chatbase
Free planAndroidiOSWebAPI8.9From $40 a month - 3
AiSensy
Free planAndroidiOSWebAPI8.8Free plan - 4
Microsoft Copilot
Free planAndroidiOSWebWindows8.7From $99.99 a year - 5
Amazon Lex
Free planAndroidiOSWebAPI8.6$0.50 one-time - 6
Rasa
Free planOpen sourceWebAPILinuxmacOS8.6Free plan