Channels

Name: Channels
Price: 24 USD

Place

#11 of 32

Chart

Score

6.7

The facts below are what the maker publishes about Channels, checked and dated. Our editors have not written about it yet.

Plans and prices

From Channels's own pricing page, checked 4 Oct 2026.

Plan	Price	What it gives you
Plus	$24 a month	5,000 web calls · 3 users included · $8 per additional user · 5 phone numbers · 30 days of call history and recording storage · annually, shown as $24 /month
Advanced	$62 a month	Unlimited web calls · 5 users included · $16 per additional user · Unlimited phone numbers · 365 days of call history and recording storage · annually, shown as $62 /month

Each one read from Channels's own pages, with the date it was checked.

API and webhooks: The pricing comparison says Channels provides an API to push and pull data and webhooks to send event data to third-party apps.checked 4 Oct 2026
Calling and messaging: The product supports web calls, outbound calls, SMS, and international business phone numbers.checked 4 Oct 2026
Call routing: Its IVR can route callers to an agent or department based on their keypad selection.checked 4 Oct 2026
Customer context: Channels can display customer details such as names, order details, and recent calls during calls.checked 4 Oct 2026
Integrations: The maker lists Shopify, Pipedrive, Magento, Integromat, HubSpot, Zendesk, Clientify, and Zapier integrations.checked 4 Oct 2026
Intended users: Channels says it serves online businesses of any size or industry and highlights customer support, ecommerce, sales, and remote work use cases.checked 4 Oct 2026
Product: Channels describes itself as a data-powered cloud phone system that shows customer details when they call.checked 4 Oct 2026
Security: The pricing page says Channels uses SSL-encrypted connections, AWS secured data centers, encrypted WebRTC, constant monitoring, and does not access credit card information.checked 4 Oct 2026
Support: The maker says customer support is available 24/7 by phone, email, and live chat.checked 4 Oct 2026

Company: The maker identifies the company as CrazyCall Inc. and lists a Miami, Florida address in the product page footer.checked 4 Oct 2026

Plan limits: Plus includes up to five phone numbers and 30 days of call history and recording storage, while Advanced includes unlimited phone numbers and 365 days.checked 4 Oct 2026
Trial: The 7-day free trial includes full software access, a free phone number, and starting calling credit, with no credit card required.checked 4 Oct 2026