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Callmaker vs Channels

Callmaker logo

Callmaker

7.4#3 in sales dialer softwareFrom €69 a year
Free planWebAPImacOSWindows
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Channels logo

Channels

6.7#11 in sales dialer softwareFrom $24 a month
AndroidiOSWebExtension
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What both publish

FactCallmakerChannels
IntegrationsCallmaker connects through Zapier to more than 9,000 apps and also offers webhooks and an API.The maker lists Shopify, Pipedrive, Magento, Integromat, HubSpot, Zendesk, Clientify, and Zapier integrations.
Intended usersCallmaker says its dialer is designed to work for teams from 3 to 30 agents and that its predictive dialer can work from one agent for B2C sales.Channels says it serves online businesses of any size or industry and highlights customer support, ecommerce, sales, and remote work use cases.
ProductCallmaker describes itself as a cloud contact centre service with a built-in signing solution.Channels describes itself as a data-powered cloud phone system that shows customer details when they call.
SecurityCallmaker says it follows ISO 27001 guidelines, undergoes annual external penetration testing, supports optional or required 2FA, and encrypts system communications including telephony.The pricing page says Channels uses SSL-encrypted connections, AWS secured data centers, encrypted WebRTC, constant monitoring, and does not access credit card information.
SupportSupport is available by email and phone on weekdays from 08:00 to 18:00.The maker says customer support is available 24/7 by phone, email, and live chat.

Callmaker plans

  • Free pilotFree
  • Standard (annual)€69 a year
  • Premium (annual)€85 a year
  • Standard (monthly)€99 a month
  • Premium (monthly)€119 a month
  • Enterprise (annual)Priced on request

Channels plans

  • Plus$24 a month
  • Advanced$62 a month

Pick Callmaker if…

Callmaker suits sales teams that need outbound dialing alongside inbound call handling, meeting booking, and call review. The maker describes it as designed for teams of 3 to 30 agents, while noting predictive campaigns can work with one salesperson.

Pick Channels if…

You want what its maker publishes above — check its page for the details.

Charts they share