CaseSherpa
The facts below are what the maker publishes about CaseSherpa, checked and dated. Our editors have not written about it yet.
The facts
Each one read from CaseSherpa's own pages, with the date it was checked.
What it does
- Audit trail
- Yeschecked 24 Sep 2026
- Care dashboard
- Its care manager dashboard includes stage-based case pipelines, patient escalation, calendars, action plans, and an audit trail.checked 12 Oct 2026
- Care management
- The platform supports chronic care management enrollment, patient surveys, time tracking, and billing.checked 12 Oct 2026
- Case intake forms
- Yeschecked 24 Sep 2026
- CCM reporting
- CaseSherpa lists chronic care management time tracking, care logs, billing, and registry-ready exports.checked 12 Oct 2026
- Compliance
- CaseSherpa says it operates as a HIPAA Business Associate and has Business Associate Agreements with AWS, Twilio, and Zoom for services handling PHI.checked 12 Oct 2026
- Deployment
- cloudchecked 24 Sep 2026
- Documents
- The platform generates clinical documents and supports electronic signatures.checked 12 Oct 2026
- Insurance limitation
- The site says Patient Navigation Services are not directly reimbursed by most insurance providers.checked 12 Oct 2026
- Integrations and vendors
- The privacy policy names Twilio for SMS, AWS for hosting, and Zoom for telehealth, and says providers handling PHI are bound by Business Associate Agreements.checked 12 Oct 2026
- Messaging
- Automated SMS supports enrollment, screening, reminders, and follow-ups.checked 12 Oct 2026
- Notable limit
- CaseSherpa states that Patient Navigation Services are not directly reimbursed by most insurance providers.checked 12 Oct 2026
- Patient navigation
- Its navigation services coordinate surgical, diagnostic, and specialty care pathways with licensed clinical navigators.checked 12 Oct 2026
- Patient outreach
- The platform supports automated SMS enrollment, screening, reminders, follow-ups, and patient surveys.checked 12 Oct 2026
- Pricing access
- The company offers a free consultation and demo; its site does not state a software price or trial duration.checked 12 Oct 2026
- Pricing limitation
- The site describes Patient Navigation Services as a monthly bundled service to partner practices but does not state a price.checked 12 Oct 2026
- Pricing model
- Patient Navigation Services are offered as a monthly bundled service to partner practices, and the page does not state a price.checked 12 Oct 2026
- Product
- CaseSherpa describes itself as a care management and patient navigation platform for clinical practices.checked 12 Oct 2026
- Reporting
- CaseSherpa captures messages, documents, and pathway stage changes for registry and quality reporting.checked 12 Oct 2026
- Reporting dashboards
- Yeschecked 24 Sep 2026
- Security
- The privacy policy says PHI is stored in encrypted databases, access is restricted and logged, and safeguards include encryption in transit and at rest.checked 12 Oct 2026
- SMS provider
- CaseSherpa uses Twilio to deliver SMS messages to patients on behalf of their healthcare providers.checked 12 Oct 2026
- Specialty pathway
- Its PNE Pathway manages seven stages of care for sacral neuromodulation patients, from screening through follow-up and referral.checked 12 Oct 2026
The company
- Headquarters
- Flowood, Mississippi, United Stateschecked 19 Oct 2026
Alternatives to CaseSherpa
- 1
Tracker
Free planAndroidiOSWebmacOS8.3From $24 a month - 2
EQS Integrity Line
AndroidiOSWebAPI8.2From £85 a month - 3

DFIR-IRIS
Free planOpen sourceWebAPILinuxmacOS8.2Free plan - 4
Socianote
Free planAndroidiOSWeb8.2From $99 a month - 5

Primero
Free planAndroidiOSWebAPI8.1From $8,250 a year - 6
FAMCare
AndroidiOSWebAPI8.0From $795 a month
