CASEPRO
The facts below are what the maker publishes about CASEPRO, checked and dated. Our editors have not written about it yet.
Plans and prices
From CASEPRO's own pricing page, checked 22 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Installation and API Integration | — | Site installation · Content customization · API integration |
| Annual Licensing Fee | — | Software updates · 12 hours of support · One Success Manager |
| Microsoft Azure Cloud Hosting | — | Microsoft Azure cloud hosting |
| CASEPRO® Software | Priced on request | Price based on installation/API integration · annual license includes updates, 12 hours of support, and 1 Success Manager · Azure hosting fee varies by case load, data storage, and site traffic · One-time installation and API integration fee; annual licensing and cloud hosting fees billed annually |
The facts
Each one read from CASEPRO's own pages, with the date it was checked.
What it does
- AMS integration
- CASEPRO integrates member data from association management software, and the maker says it can create a custom API when an AMS is not listed.checked 11 Oct 2026
- Audit trail
- Yeschecked 22 Sep 2026
- Availability
- The Complaint Submission page states the platform is available 24-7-365 days a year.checked 11 Oct 2026
- Case administration
- The Admin Portal centralizes case information and provides staff real-time access to case records.checked 11 Oct 2026
- Case intake forms
- Yeschecked 22 Sep 2026
- Complaint intake
- Its online forms accept ethics complaints, arbitration requests, and ombudsman requests.checked 11 Oct 2026
- Deployment
- cloudchecked 22 Sep 2026
- Hosting and access
- CASEPRO is hosted on Microsoft Azure and is described as accessible online anytime and from anywhere.checked 11 Oct 2026
- Panel management
- Panel Management supports committee scheduling, RSVP tracking, panel assignments, and communication with panel members.checked 11 Oct 2026
- Purpose
- CASEPRO is professional standards and complaint management software developed for REALTOR® associations and other organizations.checked 11 Oct 2026
- Reporting
- Summary Reporting provides on-demand reports and tools to track case data, identify trends, and share insights.checked 11 Oct 2026
- Reporting dashboards
- Yeschecked 22 Sep 2026
- Reporting export
- The product page says Summary Reporting includes a Microsoft Excel spreadsheet that organizations can modify.checked 11 Oct 2026
- Security
- The API Integration page describes robust data encryption and secure API connections for protecting member information.checked 11 Oct 2026
- Setup and training
- The Support page says organizations can go live in 45–60 days and includes an association-branded version, document management, and volunteer management.checked 11 Oct 2026
- Support allowance
- The annual license includes 12 hours of support and one Success Manager.checked 11 Oct 2026
- Workflow automation
- Yeschecked 22 Sep 2026
Money
- Free plan
- Nochecked 22 Sep 2026
The company
- Headquarters
- Chicago, Illinois, United Stateschecked 19 Oct 2026
- Maker
- The site identifies Agency McKenna as the maker and lists its address as 77 W. Wacker Drive #4500, Chicago, IL 60601.checked 11 Oct 2026
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