Carpetan

Carpetan is a specialist operations platform for carpet and rug-cleaning companies. It fits businesses coordinating collections, cleaning, deliveries and drivers, rather than companies needing a generic booking calendar. The free tier makes it possible to start at no cost, but growing teams will quickly weigh order, driver and SMS ceilings against paid plans.

Overview

Carpetan follows each job through registered, picked up, measured, being cleaned, ready for delivery and delivered stages. Customer records retain contact information, address history and previous orders, so staff can handle repeat work with useful context. Payment tracking and reports cover revenue, order volume, driver productivity and customer return rate.

This workflow is more closely aligned with a cleaning operation than a general appointment product. It does not, however, provide required GPS tracking: the office sees pending and completed tasks, while drivers are not continuously tracked by location.

Key features

Orders, customers and updates

Automatic SMS notifications can be triggered at configured order stages, reducing routine status calls. Message quotas differ sharply by plan, so businesses that notify customers frequently should budget for a tier with enough monthly allowance. The shared order stages also give office staff a consistent view from intake to payment.

Driver work and routes

The mobile driver app presents assigned pickup and delivery tasks, address navigation, customer contact and completion confirmation. Route planning groups jobs by zone and arranges multiple stops in a logical sequence, a practical benefit for teams running daily pickup-and-delivery rounds. Pro includes navigation, while Pro+ and Enterprise add route planning and automatic routes with reports.

Loaded tasks remain viewable on a weak signal, but drivers need an internet connection to synchronize and confirm completions. That distinction matters for patchy coverage: Carpetan supports reference to the day's work offline, not fully offline completion. Android APKs are offered for Carpetan Driver and Carpetan Mobile, and the driver app is also listed for iOS.

Payments, reporting and protection

Per-order payment tracking and operational reports help owners monitor cash collection, workload, driver output and repeat-customer rate. Carpetan says Firebase cloud infrastructure encrypts data in transit and at rest and restricts access to authorized account users. Its privacy policy says data is retained only as long as necessary for service delivery and contractual or legal obligations.

Pricing

Free suits a very small operator processing no more than 50 monthly orders with one driver. Pro is the first paid step for higher volume and two-driver teams, but its 20-message allowance and lack of route planning constrain notification-heavy or route-intensive operations. Pro+ raises capacity, adds automated routing and another worker account, making it the more balanced choice for a growing dispatch operation. Enterprise is aimed at larger teams that need online orders, eight drivers, 200 monthly SMS messages and broader support. Paid plans are billed monthly at the stated prices.

Platforms

Carpetan is available through the web, Android and iOS. The maker provides Android APK downloads for both Carpetan Driver and Carpetan Mobile; the driver app page also lists Android and iOS availability. This combination supports office work in a browser and field work on phones.

Who it's for

Choose Carpetan if you run a carpet or rug-cleaning business with collections and deliveries, need explicit cleaning-stage workflows, and want driver assignments, customer updates and payment reporting in one system. It is particularly suitable for teams organizing routes by zone. It is a weaker fit if continuous GPS fleet visibility or dependable completion syncing without connectivity is essential.

Pros and cons

Pros

• Purpose-built stages: registration through delivery mirrors carpet-cleaning work instead of forcing a generic job model.
• Driver-focused mobile workflow: assigned tasks, navigation, customer contact and confirmations are in one app.
• Useful operational reporting: revenue, volume, driver productivity and return rate support management decisions.
• Accessible starting tier: the free plan includes the driver app and supports 50 orders monthly.

Cons

• Small free allowance: 50 orders, one driver and one worker account leave little room for a growing operation.
• SMS caps: Pro allows only 20 messages monthly, which can force an upgrade for regular updates.
• Connectivity dependency: weak-signal viewing works, but completion confirmation cannot sync offline.
• No required GPS tracking: managers see task status rather than continuous driver location.

Alternatives

Carpet Cleaning Software is the broader category list for comparing specialist options.

MioCommerce is a paid Android, iOS and web option with a free trial and a €19-per-month Essentials plan billed annually; consider it when a website and appointment booking are more important than Carpetan's cleaning-stage workflow.

Calday offers a free-forever plan for one service and up to 100 clients, plus a €12 monthly Pro tier; it is a better starting point for simpler service scheduling.

Fieldorbit has a free 10-job monthly Basic plan and a €10 Premium plan, making it worth considering for lower-volume field work.

Fieldified combines scheduling, invoicing, CRM and reporting, with a free tier and a $49 monthly Basic plan for five users; choose it when broader service administration matters more.

HiveSuite is a paid cross-platform tool with a free trial and Solo pricing of £34.99 monthly, including one admin and two crew.

Tradify is a paid job-management option with a free trial and a $47-per-user monthly Lite plan.

Formitize is a paid modular platform with a free trial and pricing from $29.99 per user monthly.

ServiceOS uses personalized pricing based on operation size, order volume and required advanced functionality.

Verdict

Carpetan is a strong choice for carpet and rug cleaners whose core problem is coordinating staged orders, drivers, routes and customer communication. Its specialist workflow and free entry plan are the main reasons to choose it. Look elsewhere if you require continuous GPS tracking, fully offline completion, or a simpler appointment tool without monthly operational quotas.