CareSmartz360
CareSmartz360 is home care software for private duty and independent agencies.
What CareSmartz360 is
CareSmartz360 is home care software for private duty and independent agencies. It combines caregiver scheduling and client matching with billing, invoicing, payroll, claims workflows, and multi-payer billing. Its AI Smart Scheduler supports scheduling, while electronic visit verification uses telephony and GPS-based clock-ins and clock-outs; EVV integrations are listed in more than 40 states. Android and iOS apps are available for agency staff and caregivers, and the standard feature set includes caregiver and family portals for information and communication. Open APIs and integrations connect with services including Viventium, Waystar, Paychex, Sandata, HHAeXchange, QuickBooks, ADP Workforce, Checkr, and PVerify. The platform is described as cloud-based, HIPAA-compliant, Microsoft Azure-secured, and SOC 2-compliant. Stored patient and financial data is encrypted with AES-256, and the company states its information security management system complies with ISO/IEC 27001. Subscriptions include updates and dedicated support; onboarding includes personalized training and guided migration. Pricing is available on request.
Good
- Automated scheduling and caregiver-client matching
- EVV uses telephony and GPS-based clock-ins
- Caregiver and family portals are standard features
- Includes dedicated support and personalized onboarding
Watch out
- Pricing is available on request
- Plans are segmented by client count or franchise network
Who it suits
CareSmartz360 is for private duty and independent home care agencies managing caregivers, clients, billing, and EVV. Its agency and caregiver apps, family portals, and multi-payer billing support are relevant to teams coordinating care and administrative work.
Verdict
CareSmartz360 brings scheduling, EVV, billing, payroll, and portals together for home care agencies. Agencies should request pricing and confirm which monthly plan matches their size or structure.
Plans and prices
From CareSmartz360's own pricing page, checked 2 Oct 2001.
| Plan | Price | What it gives you |
|---|---|---|
| Growing Agencies | Priced on request | 0–100 clients · all standard features · CareSmartz360 AI included · monthly subscription |
| Large Agencies | Priced on request | 101–249 clients · all standard features · CareSmartz360 AI included · monthly subscription |
| Enterprise Agencies | Priced on request | 250+ clients · all standard features · CareSmartz360 AI included · monthly subscription |
| Franchisor | Priced on request | franchise networks · all standard features · CareSmartz360 AI included · monthly subscription |
The facts
Each one read from CareSmartz360's own pages, with the date it was checked.
Money
- Billing and payroll
- CareSmartz360 combines billing, invoicing, payroll, claims workflows, and multi-payer billing support.checked 2 Oct 2001
What it does
- Encryption
- Stored data, including patient records and financial data, is encrypted with AES-256.checked 2 Oct 2001
- EVV
- The software supports electronic visit verification with telephony and GPS-based clock-in and clock-out, with EVV integrations in more than 40 states.checked 2 Oct 2001
- Integrations
- CareSmartz360 offers open APIs and integrations including Viventium, Waystar, Paychex, Sandata, HHAeXchange, QuickBooks, ADP Workforce, Checkr, and PVerify.checked 2 Oct 2001
- Migration
- The company says its team handles data transfer, system setup, and training at no extra cost.checked 2 Oct 2001
- Portals
- The standard feature set includes caregiver and family portals for access to information and communication.checked 2 Oct 2001
- Purpose
- CareSmartz360 is an all-in-one home care software platform for private duty and independent home care agencies.checked 2 Oct 2001
- Scheduling
- The platform provides automated scheduling and caregiver-client matching, including AI Smart Scheduler capabilities.checked 2 Oct 2001
- Security
- The platform is described as cloud-based, HIPAA-compliant, Microsoft Azure-secured, and SOC 2-compliant.checked 2 Oct 2001
- Security certification
- CareSmartz360 states that its information security management system complies with ISO/IEC 27001.checked 2 Oct 2001
- Support
- Subscriptions include regular software updates and dedicated support, while onboarding includes personalized training and guided data migration.checked 2 Oct 2001
The company
- Headquarters
- Pittsford, New York, United Stateschecked 28 Sep 2001
Where it runs
- Mobile apps
- Agency staff and caregiver mobile apps are available on Android and iOS.checked 2 Oct 2001
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