CareCade
CareCade is home care agency management software for Washington State providers serving people with developmental disabilities through DDCS/DDA services.
What CareCade is
CareCade is home care agency management software for Washington State providers serving people with developmental disabilities through DDCS/DDA services. It brings scheduling, electronic visit verification (EVV), billing, payroll, recruitment, and bookkeeping into one platform. Schedulers can arrange appointments with drag-and-drop tools and track client service hours and units. Caregivers can clock in and out with GPS capture; the mobile app also supports offline use, schedules, tasks, and incident reports. For billing, the platform supports Washington State DSHS-compliant reports, ProviderOne EVV integration, and DAT files for Medicaid. Built-in NEMT broker connections include Hopelink, NWRC, Access, and DART. Families and case managers can use free portals to view appointments and service details. Hiring tools include a branded careers page, applicant tracking, and digital onboarding forms. CareCade also describes bookkeeping tools with bank sync and profit-and-loss reporting, and AI agents that draft work for staff to review and sign. Grow costs $300/mo for up to 50 clients; Scale costs $550/mo for unlimited clients. A 14-day trial includes full access and requires no credit card.
Good
- Tracks client service hours and units.
- Caregiver app supports offline use.
- Supports ProviderOne EVV and Medicaid DAT files.
- Free portals for families and case managers.
- AI drafts work for staff review and sign-off.
Watch out
- No free plan is listed.
- Grow is limited to 50 clients.
- Scale costs $550/mo.
- Enterprise pricing is custom and not listed.
Who it suits
CareCade is aimed at Washington State agencies serving people with developmental disabilities through DDCS/DDA services. It may suit organizations that need scheduling, EVV, Medicaid billing, caregiver mobile tools, and family or case-manager portals.
Verdict
CareCade focuses on Washington State developmental-disability home care workflows, including EVV, billing, and NEMT connections. Its listed Grow and Scale plans set client limits, while Enterprise uses custom pricing.
Plans and prices
From CareCade's own pricing page, checked 28 Sep 2001.
| Plan | Price | What it gives you |
|---|---|---|
| Grow | $300 a month | Up to 50 clients · unlimited staff · $300/mo |
| Scale | $550 a month | Unlimited clients · unlimited staff · $550/mo |
| Enterprise | Priced on request | Multi-office and large organizations · custom pricing by clients and service mix · Custom |
The facts
Each one read from CareCade's own pages, with the date it was checked.
What it does
- AI
- CareCade AI agents draft notes, intake, outreach, and bookkeeping tasks, while staff review and sign their work.checked 28 Sep 2001
- Audience
- It is built specifically for Washington State agencies serving people with developmental disabilities through DDCS/DDA services.checked 28 Sep 2001
- Bookkeeping
- CareCade describes built-in bookkeeping with bank sync, categorization, and profit-and-loss reporting.checked 28 Sep 2001
- EVV
- CareCade captures caregivers’ GPS location when they clock in and out, and the caregiver app can work offline.checked 28 Sep 2001
- Hiring
- The platform includes a branded careers page, applicant tracking, and digital onboarding forms including W-4 and I-9.checked 28 Sep 2001
- Portals
- Families and case managers receive free portals to view care information, including appointments and service details.checked 28 Sep 2001
- Product
- CareCade is a home care agency management platform for scheduling, EVV, billing, payroll, recruitment, and bookkeeping.checked 28 Sep 2001
- Scheduling
- The platform offers drag-and-drop appointment scheduling and tracks client service hours and units.checked 28 Sep 2001
- Security
- CareCade says it is HIPAA compliant and describes encryption, access controls, activity logging, and Business Associate Agreements.checked 28 Sep 2001
- Transportation
- Built-in Washington State NEMT brokers include Hopelink, NWRC, Access, and DART.checked 28 Sep 2001
Money
- Billing
- CareCade supports Washington State DSHS-compliant reports, ProviderOne EVV integration, and DAT files for Medicaid billing.checked 28 Sep 2001
- Plan limit
- Grow supports up to 50 clients; Scale supports unlimited clients, and Enterprise is described for multi-office organizations.checked 28 Sep 2001
- Trial
- CareCade advertises a 14-day free trial with full access and no credit card required.checked 28 Sep 2001
The company
- Founded
- 2024checked 28 Sep 2001
- Headquarters
- Washington State, United Stateschecked 28 Sep 2001
Where it runs
- Mobile app
- The platform page says caregivers can use a free app on iPhone and Android to clock in, view schedules, complete tasks, and report incidents.checked 28 Sep 2001
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