CapoFine Onboard
CapoFine Onboard organizes employee preparation and onboarding in a mobile-first journey that can start 30 days before arrival and run through the first 90 d…
What CapoFine Onboard is
CapoFine Onboard organizes employee preparation and onboarding in a mobile-first journey that can start 30 days before arrival and run through the first 90 days. It combines document collection, welcome information, questions, preparation tasks, meetings, learning, goals, feedback and progress tracking. HR teams can build reusable journeys with timing based on each recipient’s working days, then target them by role, team, department, location, language or dynamic employee groups. Activities include narrative stories, puzzles, uploads, communications, actions, questions and goal setting. Interactive learning can use missions, streaks, points, levels, badges, rewards and leaderboards. AI Buddy answers first-line questions from company knowledge and sends reminders through email or WhatsApp. Progress and completion analytics include surveys, NPS measurement and signals for overdue or unanswered work. HRIS integrations, workflow automation, training content, reporting and mobile access are supported. The service offers API access and webhooks for supported capabilities. Standard processing is described as EEA-based, with TLS 1.2-or-higher traffic protection and AES-256 encryption for stored data and backups. Annual plans start with Essentials at $1,199 a year; higher plans add capacity, administration, implementation or support.
Good
- Starts journeys up to 30 days before arrival
- Continues onboarding through day 90
- AI Buddy answers questions and sends reminders
- Interactive stories, puzzles and optional gamification
- Targeting supports roles, teams, locations and languages
- Progress, surveys and NPS analytics included
Watch out
- No free plan or free trial
- Essentials limits hiring, journeys, learners and administrator seats
- Custom branded mobile app is not included
- Extra AI Buddy channels require bespoke implementation
Who it suits
Onboard suits fintech scale-ups coordinating structured preboarding and onboarding through an employee’s first 90 days. It is also suited to HR teams needing targeted journeys, interactive learning, AI-assisted answers, analytics and HRIS connections.
Verdict
Choose CapoFine Onboard if your organization needs a structured, configurable onboarding journey spanning preboarding to day 90. Its strongest reasons are interactive learning, AI Buddy, detailed targeting and progress analytics. Look elsewhere if you need a free entry option, a custom branded app included, or standard AI communication channels beyond email and WhatsApp.
Plans and prices
From CapoFine Onboard's own pricing page, checked 14 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Essentials | $1,199 a year | 10 hires per year · 2 onboarding journeys · 50 active learners · 1 HR administrator · self-serve setup · standard support · annual |
| One Product (Onboard) | $3,839 a year | 50 hires per year · 2 onboarding journeys · 3 HR administrators · Complete Onboard access window through day +90 · Annual |
| Suite | $8,789 a year | 100 hires per year · 25 onboarding journeys · 200 active learners · 5 HR administrators · guided implementation · priority support · annual |
| Scale | Priced on request | custom hiring volume · custom onboarding journeys · custom active learners · custom administrators · APIs and enterprise controls · dedicated support |
The facts
Each one read from CapoFine Onboard's own pages, with the date it was checked.
What it does
- Activity types
- Supported journey activities include stories, puzzles, document uploads, meetings, communications, actions, questions and goal setting.checked 14 Oct 2026
- AI Buddy
- AI Buddy answers first-line employee questions from company knowledge and sends reminders through email or WhatsApp.checked 14 Oct 2026
- Analytics
- Analytics cover journey completion, activity progress, surveys, feedback and NPS, with configurable widgets.checked 14 Oct 2026
- API and webhooks
- Programmatic access and event notifications are available for supported capabilities, with scoped API keys, rotation, limits and usage logs depending on package.checked 14 Oct 2026
- API documentation
- The public API page describes connection purposes and controls but does not publish endpoint reference material or SDK downloads.checked 14 Oct 2026
- Audience
- CapoFine describes Onboard as employee onboarding software for fintech scale-ups.checked 7 Oct 2026
- Capterra deployment listing
- Capterra lists web, Android and iPhone/iPad deployment options.checked 14 Oct 2026
- Capterra pricing listing
- Capterra lists an Essentials starting price of $1,199.00 per year and says no free trial is available.checked 14 Oct 2026
- Capterra support listing
- Capterra lists email/help desk, FAQs/forum, knowledge base, phone support, 24/7 live representative and chat support.checked 14 Oct 2026
- Certifications
- CapoFine says it does not claim its own ISO 27001 or SOC 2 certification.checked 14 Oct 2026
- Communication limit
- Additional AI Buddy communication channels beyond email and WhatsApp can be configured as bespoke implementations.checked 7 Oct 2026
- Email transition
- A preboarding journey can move from a personal email address to a business email while retaining completed activities.checked 14 Oct 2026
- Encryption
- CapoFine states that traffic uses TLS 1.2 or higher and stored data and backups use AES-256 encryption.checked 14 Oct 2026
- Gamification
- Onboard can use optional missions, streaks, badges, points, levels, rewards and leaderboards.checked 14 Oct 2026
- Incident response
- The stated incident plan covers detection, containment, investigation, recovery and customer notice, where possible within 24 hours.checked 14 Oct 2026
- Integrations
- The integration page lists Microsoft 365, Outlook, Gmail, Google Workspace and supported HRIS connections through Apideck.checked 14 Oct 2026
- Interactive learning
- Employees discover company knowledge through online escape-room-style stories, missions, levels, points, badges and rewards.checked 7 Oct 2026
- Interactive stories
- Onboard provides company or role case studies with narrative discovery instead of passive slide presentations.checked 14 Oct 2026
- Journey builder
- HR can create reusable journeys with relative working-day timing based on each activity recipient's schedule.checked 14 Oct 2026
- Journey timing
- The employee journey can begin 30 days before arrival and continue through the first 90 days.checked 7 Oct 2026
- Limit: certification gap
- CapoFine publicly states that it does not hold its own ISO 27001 or SOC 2 certification.checked 14 Oct 2026
- Limit: independent review coverage
- Capterra, GetApp and Software Advice pages each show zero user reviews, so there is no independent reviewer consensus on praise or complaints.checked 14 Oct 2026
Where it runs
- GetApp platform listing
- GetApp lists CapoFine as supporting web, Android and iPhone/iPad platforms.checked 14 Oct 2026
- GetApp support listing
- GetApp lists email/help desk, FAQs/forum, knowledge base and 24/7 live representative support.checked 14 Oct 2026
Getting started
- Open the CapoFine Onboard website
- Select an annual plan matching hires, journeys, learners and administrators
- Create reusable journeys with relative working-day timing
- Add stories, puzzles, documents, meetings, communications, questions or goals
- Assign journeys by role, team, department, location, language or dynamic group
- Connect supported HRIS integrations or use available API and webhooks
Limits worth knowing
The Essentials plan costs $1,199 a year and allows 10 hires per year, two onboarding journeys, 50 active learners and one HR administrator. It uses self-serve setup and standard support; larger capacities and additional controls require higher or custom plans.
Questions
Is there a free plan or trial?
No. CapoFine Onboard is paid and has no free trial.
Which platforms are supported?
The listed platforms are web and API. The pricing comparison describes a mobile-first employee experience.
Does it integrate with HRIS systems?
Yes. HRIS integrations are supported, with precise integration and implementation details confirmed with the customer.
What support comes with the plans?
Essentials has weekday standard support, One Product and Suite have weekday priority support, and Scale includes dedicated support with 24/7 critical-issue coverage.
Is CapoFine Onboard self-hosted or open source?
The public materials describe a hosted cloud platform and do not state that Onboard can be self-hosted.
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