Callision
The facts below are what the maker publishes about Callision, checked and dated. Our editors have not written about it yet.
Plans and prices
From Callision's own pricing page, checked 11 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Callision Plus | $19.99 a month | Unlimited users · 20GB file storage · Reports stored for one month · Three call queues · Three IVRs · Three conference rooms · Listed carriers free; unlisted carriers up to 5,000 minutes/month free, then $0.005/minute · $19.99/user/month |
| FREE | Free | Up to 5 users · 5GB file storage · Reports stored for one week · One call queue · One IVR · One conference room · Bring your own carrier free · $0.00/month |
| ENTERPRISE | $29.99 a month | Unlimited users · 50GB file storage · Reports stored for six months · Unlimited call queues, IVRs, and conference rooms · Listed carriers free; unlisted carriers up to 10,000 minutes/month free, then $0.003/minute · $29.99/user/month |
The facts
Each one read from Callision's own pages, with the date it was checked.
What it does
- AI quality assurance
- Magic QA is described as a beta AI tool that analyzes conversation tone and satisfaction, flags problematic interactions, and notifies teams by email.checked 11 Oct 2026
- Analytics
- Call reports can be filtered by users, queues, and groups, played back, reviewed for expenses, and exported to Excel.checked 11 Oct 2026
- Audience
- The maker describes Callision as serving startups, medium-sized businesses, and enterprise sales and customer service operations.checked 11 Oct 2026
- Calling and messaging
- The product includes browser-based calling, internal chat, file sharing, call forwarding, and voicemail to email.checked 11 Oct 2026
- CRM integrations
- The product lists Salesforce, Zendesk, and amoCRM integrations for click-to-call, incoming contact pop-ups, caller ID changes, and logging interactions and recordings.checked 11 Oct 2026
- Data control
- The homepage says Callision offers an option for organizations that need to store data locally; it does not specify the deployment details there.checked 11 Oct 2026
- Digital channel scope
- voice_plus_digitalchecked 23 Sep 2026
- Dynamic CallerID
- Dynamic CallerID can match the outbound caller ID to the recipient’s region, such as using a matching area-code prefix.checked 11 Oct 2026
- Inbound calling
- Yeschecked 23 Sep 2026
- IVR builder
- Yeschecked 23 Sep 2026
- Monitoring
- Managers can monitor calls in real time, screen or barge into calls, whisper to employees, and view queue activity and abandoned-call notifications.checked 11 Oct 2026
- Outbound dialer
- Yeschecked 23 Sep 2026
- Product
- Callision is a browser-based cloud contact center and business phone system for sales and customer service teams.checked 11 Oct 2026
- Routing
- It supports schedule-based routing, IVR menus, ring-all and round-robin distribution, skill-based routing, and CRM-based routing scenarios.checked 11 Oct 2026
- Security and access
- The maker says the service is securely accessible through a modern web browser from permitted locations and requires no hardware or software installation.checked 11 Oct 2026
- Support
- Callision offers a 30-minute, no-commitment review of a customer’s telephony needs and its capabilities.checked 11 Oct 2026
- Telephony integrations
- Callision lists Twilio, Plivo, and SIP trunk integrations, allowing customers to use their existing telephony carrier.checked 11 Oct 2026
The company
- Company reach
- The About page says Callision has over 700 customers in more than 80 countries.checked 11 Oct 2026
- Headquarters
- 11 Broadway, Suite 1300, New York, NY 10004, United Stateschecked 19 Oct 2026
Money
- Free plan
- Yeschecked 23 Sep 2026
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