Call Center Studio
The facts below are what the maker publishes about Call Center Studio, checked and dated. Our editors have not written about it yet.
Plans and prices
From Call Center Studio's own pricing page, checked 23 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Chat-Only | — | Chat interaction reporting · SMS, Facebook Messenger, WhatsApp, Telegram, Instagram DM, and Viber integration · Web chat and app chat with live translation · Email integration · Quality evaluation · Interactive Chat Response |
| Voice-Only | — | Inbound and outbound voice communication · Cloud dialer · Interactive Voice Response with Click2Connect · Real-time and historical reporting |
| Multi-Channel | — | Inbound and outbound voice communication · Cloud dialer and IVR · Voice and chat reporting · Messaging platform integrations · Web chat and app chat with live translation · Email integration |
| AI Power Pack | — | Voice bots · Chat bots · CX Insights · Agent Assist · Accent Neutralization · AI Avatar and chatbots |
| Comprehensive — Multi-Channel | Priced on request | voice and chat · quote required |
| Basic Plan — Chat-Only | Priced on request | chat channels only · quote required |
| AI Navigator — AI Power Pack | Priced on request | AI voice and chat features · quote required |
| Essential — Voice-Only | Priced on request | inbound and outbound voice · quote required |
The facts
Each one read from Call Center Studio's own pages, with the date it was checked.
What it does
- AI features
- The AI Power Pack lists voice bots, chat bots, CX Insights, agent assist, accent neutralization, AI avatar, and AI chat suggestions.checked 11 Oct 2026
- API
- The APIs connect CRM and ERP applications and support custom integrations, click to call, screen pop-ups, and consolidated reporting.checked 11 Oct 2026
- Channels
- The platform supports inbound and outbound calls and omnichannel messaging, including SMS, email, web chat, and app chat.checked 11 Oct 2026
- Digital channel scope
- omnichannelchecked 23 Sep 2026
- Inbound calling
- Yeschecked 23 Sep 2026
- Integrations
- The maker lists integrations including Freshdesk, SAP c4c, Zoho Desk, ServiceNow, HubSpot, Power BI, Pipedrive, Zendesk, Facebook Messenger, Telegram, WhatsApp, and Dialogflow.checked 11 Oct 2026
- Intended users
- The maker presents solutions for small and medium businesses, enterprises, and BPO or outsourcing operations, as well as multiple industries.checked 11 Oct 2026
- IVR builder
- Yeschecked 23 Sep 2026
- Outbound dialer
- Yeschecked 23 Sep 2026
- Product
- Call Center Studio describes itself as an AI-powered cloud contact center for managing operations from one screen.checked 11 Oct 2026
- Reporting
- The plans include real-time and historical reporting for chat, voice, or both depending on the package.checked 11 Oct 2026
- Routing
- Its inbound call handling includes intelligent call distribution to connect callers with suitable agents.checked 11 Oct 2026
- Security
- The homepage says the company has ISO licenses and a 24/7 security team, and that it uses advanced encryption and fraud detection technologies.checked 11 Oct 2026
- Support
- The support page offers a support portal, knowledgebase, ticketing, helpdesk chat, user manual, phone, chat widget, and email contact.checked 11 Oct 2026
- Usage pricing
- The homepage says payment plans charge customers only for what they have actually used.checked 11 Oct 2026
- Workforce management
- Yeschecked 23 Sep 2026
Money
- Free plan
- Nochecked 23 Sep 2026
- Trial or demo
- The site advertises a free trial and a free live guided demo, but gives no trial duration on the pages reviewed.checked 11 Oct 2026
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