Buni.ai
The facts below are what the maker publishes about Buni.ai, checked and dated. Our editors have not written about it yet.
Plans and prices
From Buni.ai's own pricing page, checked 9 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Hobby | Free | 200 credits/month · 500 data store records · 3 projects · 1 team member · 200 automation runs and API calls/month · no voice calls |
| Pro | $10 a month | 2,000 credits/month in the listed package · 50,000 data store records · 300 voice minutes/month · 10 projects · 5 team members · 1 phone number · 5 calls at once · Monthly or annual billing; the page displays $10 / month. |
| Business | $160 a month | 50,000 credits/month in the listed package · 400,000 data store records · 2,000 voice minutes/month · 25 projects · 20 team members · 3 phone numbers · 20 calls at once · Monthly or annual billing; the page displays $160 / month. |
| Organisations | Priced on request | Credits, channels, volume and limits set to the programme · deployment and integration · localisation · training and handover · run and support · Agreed with you. |
The facts
Each one read from Buni.ai's own pages, with the date it was checked.
What it does
- AI bot generation
- Yeschecked 21 Sep 2026
- AI data processing
- The trust page says requests for BuniAI-operated AI features may be sent to third-party providers and that data on those paths is not used to train provider models.checked 9 Oct 2026
- AI model keys
- AI steps inside flows can use a key supplied by the customer, with supported providers including OpenAI, Anthropic, Google Gemini and Azure OpenAI.checked 9 Oct 2026
- Automation
- Workflows can start on a schedule, from a form or webhook, or from changes in connected apps, and can call APIs, run JavaScript, send messages and take payments.checked 9 Oct 2026
- Channels
- The platform lists WhatsApp, web chat, Telegram, Messenger, Instagram and Slack, as well as USSD and voice.checked 9 Oct 2026
- Credential storage
- The trust page states that integration credentials are stored in encrypted form and used by authorized service processes that need them.checked 9 Oct 2026
- Deployment channels
- multichannelchecked 21 Sep 2026
- Flow building
- Teams can design flows on a visual canvas or describe a service for the AI assistant to draft, then test paths in built-in simulators.checked 9 Oct 2026
- Hosting and tenancy
- Buni.ai says the service is shared-hosted, with data processed on AWS in us-east-1 in the United States; dedicated single-tenant hosting is not the default.checked 9 Oct 2026
- Human handoff
- Yeschecked 21 Sep 2026
- Human support in conversations
- A shared inbox supports routing, queues and handoff to agents with conversation history.checked 9 Oct 2026
- Integrations
- The maker says it has 65 built-in integrations and names services including Stripe, Shopify, GitHub, Slack, Google Sheets, Airtable, HubSpot, Zendesk, OpenAI, Anthropic and Gemini.checked 9 Oct 2026
- Intended users
- The maker presents organisational plans for governments, NGOs and enterprises, and describes the product as built for teams serving last-mile communities.checked 9 Oct 2026
- Knowledge-base answers
- Yeschecked 21 Sep 2026
- Paid from
- 10checked 21 Sep 2026
- Product
- Buni.ai is a platform for building, running and governing conversational services and automations across chat, USSD and voice.checked 9 Oct 2026
- Retention
- Conversation transcripts and call recordings expire on a configurable window with a 30-day default and selectable periods from 30 to 365 days.checked 9 Oct 2026
- Security controls
- The maker describes role-based access, audit logging of changes and staff data access, draft/live versions, pre-publish validation and rollback.checked 9 Oct 2026
- Support
- Customers can open a support ticket for product, billing or onboarding questions, and the support team responds by email.checked 9 Oct 2026
- Usage limit
- On the free plan, chatbot, USSD and automation usage stops when monthly credits run out until credits renew.checked 9 Oct 2026
- Visual flow builder
- Yeschecked 21 Sep 2026
Money
- Free plan
- Yeschecked 21 Sep 2026
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